Art der Beschäftigung: Vollzeit
Ort: Cincinnati, OH
Land/Region: United States
Customer Development Manager – L’Oreal Paris (HEB & Meijer)
Division: Consumer Products Division
Location: Cincinnati, OH. Willing to consider other locations in proximity to CPD’s customer key markets (NY/NJ/AR/IL/MN/RI).
Reports To: National Account Manager
Who We Are:
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
At L'Oréal Consumers Products, our mission is to democratize the best of beauty, and for us, beauty has to be sustainable. Our division holds the world’s #1 beauty brand with L’Oréal Paris, the #1 makeup brand with Maybelline New York, the #1 natural brand with Garnier, as well as NYX Professional Makeup.
Mission and defining characteristics:
Full analysis and insights of sales fundamentals in order to gain share profitably at their account
Member of Brand Sales team focused on specific customer in field and supporting the NAM’s for all meeting prep
Develops business opportunities and strategies to grow brand within category and ensures execution of all programs
Category expert for the Brand and competitive products at a specific customer
Leads execution of all account specific events for the brand
Analyze and define the growth levers relevant to customer with specific focus on the shopper so selling is through shopper insights
Develop and support the Brand Sales customer strategy with NAM
Help support development of more junior team members (e.g., BA)
Drive the business as key member, by collaborating with multifunctional team and leveraging all insights to drive brand growth. Develops commercial insights from all reporting needed to run the business
Develops opportunities from top door analysis, new item and hero item evaluation, JBP tracking
Reviews weekly inventory levels for key items and opportunities
Is the expert on all category analysis for own brand and competitive brands and overall category
Owns the analysis of account specific events, gross to net, shipments, retail sales and new items sales
Track sales and forecasting and proactively identifies actions in alignment with NAM to address gaps and opportunities
Supports NAM and eNAM on eComm objectives and growing e-share of business for category
Sales Admin - forecasting
eNAM for customer and CTL
Support field teams: Operations and Supply, Commercial Finance, Cat Dev, Customer Marketing, et al.
Centralized support: Brand Shopper Marketing, Sales Ops
Measures of Success:
Deliver sales target and brand sales fundamentals for category incl. sell in/sell out, distribution points and ROI
Achievement of top strategic priorities for relevant category
Market category penetration for eComm
Team 360° feedback
Advantage/ Kantar scores
Minimum 5+years’ experience in a customer-facing, business analytics role
Proficient in Microsoft Office, particularly Excel & PowerPoint
Strong analytical skills with the ability to collect, organize & interpret large sets of data – experience with Nielsen/IRI data a plus
Proven knowledge of retailer strategies and objectives
Strong knowledge of customer strategy and key levers as well as competitors
Deep knowledge of beauty and personal care, specifically for given category and retailer data/syndicated data
What’s In It For You:
Salary Range: $90,100.00 - $126,100.00 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
Employee Resource Groups (Think Tanks and Innovation Squads)
Access to Mental Health & Wellness Programs
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
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