Funktion: IT

Art der Beschäftigung: Vollzeit

Ort: Levallois-Perret

Land/Region: France

IT Infrastructure Security Operations 

L’Oréal is present in 130 countries on five continents. For more than a century, L’Oréal has devoted itself solely to one business: beauty; it is now the industry world leader with €25, 26 billion consolidated sales (in 2015).

The group's mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. Our ambition for the coming years is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires. To achieve this ambition, L’Oréal can rely on the support of a performing IT team.

IT EMEA’s purpose is to answer and anticipate business expectations efficiently by deploying and developing IT solutions across Europe, Middle East and Africa.

As a true business partner for all our divisions, our multicultural team directly contributes to the success of L’Oréal’s brand portfolio: Lancôme, Yves-Saint Laurent, Biotherm, Kiehl’s, La Roche Posay, Vichy, Garnier, Maybelline New-York, Kerastase, Redken (…)

Responsibilities and main missions:

As Infrastructure Security Operations Manager, you are in charge of the Disaster Recovery Program and the focal point for all security, controls and compliancy related topics on the IT EMEA Infrastructure scope. This role will include the management of security remediation plans, operations improvement, audits, and service provider’s coordination for the account of L’Oréal IT EMEA Infrastructures.

As a member of the Service Delivery team, you will be the single point of contact for all infrastructure security services procured through the framework of your managed contracts. Your mission will be articulated around the following main fields :


  • Ensure the continuity of service as contractually agreed
  • Lead the infrastructure disaster recovery program
  • Define and prepare disaster recovery tests and manage DRP project follow-up
  • Coordinate the preparation and the execution of the DRP, and maintain associated procedures/ deliverables
  • Manage the communication between IT Teams, Business Teams and infrastructures suppliers


  • Manage contractual framework for the security scope of each provider
  • Supervise infrastructure security audits on the infrastructure EMEA Scope.
  • Manage security changes with the provider in accordance with the L’Oréal change management process and constraints
  • Perform the necessary controls linked to group security policy
  • Maintain and follow up continuous improvement process


  • According to L’Oréal security strategies and security audit results, lead the identified security projects on infrastructure scope (Network, workstation, Patching, Hardening, GDPR)
  • Organize with all our infrastructure suppliers, the implementation of the supplier security plan
  • Identification of infrastructure security risks, communication and development of best practice solutions, and implementation of mitigating controls consistent with company strategy.
  • Act as the IT liaison to lead communications with internal security and infrastructure teams and our suppliers

  • Report the security contract deviances and necessary alignment
  • Proactively report security deviances forecasted or noticed
  • Report providers KPIs through service reporting
  • Financial review and forecast according to budgeted services 


We are looking for an IT Infrastructure Security Operations Manager with at least 5 years’ experience.

The candidate will quickly demonstrate independence on his/her topics.

Technical Skills:

  • Strong security skills.
  • ITIL  certification
  • ISO 27K knowledge (certification or equivalent)
  • Good knowledge of service management system and IT activities 

Professional Skills:
  • Strong communication skills at all levels
  • Strong contract management skills
  • Good project management methodology skills (PMI, AGILE)
  • Fluent in English


Degree qualification, or equivalent in Computer Science