Manager, IT Contract Management - L'Oreal Information Technology

Job Title Manager, IT Contracts

Division: L’Oreal IT

Location: Berkeley Heights, NJ

Reports To: Vendor Management Lead

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal, our IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends. They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing. You never stop learning at L'Oréal IT because things change at the speed of light! Come join our dynamic team!

What You Will Learn:

As Contract Manager accountable for the Americas Zone, you will integrate the Vendor Management Office (VMO) to operate on all activities entrusted to our partners. Under the supervision of the Zone VMO, you will join an expert’s community dedicated to all aspects of sourcing management, to partners relation and landscape optimization and Zone development strategy support. You are expected to demonstrate a high level of analytical and financial proficiency as well as excellent communication skills and strong team spirit mindset to be successful in our highly collaborative environment. Join us to lead innovative projects and support the transformation of our company! Among the missions entrusted to you, you will pay a particular attention to the respect of the sourcing strategy. You will manage the relationship of major suppliers at contractual level (More than 15 suppliers identified) You will of course develop and negotiate contracts with IT managers, supporting them from the definition of needs to the contract stage. As a leader in your domain, we expect you to develop the Contract Management Practice at the Americas Zone level in strong partnership with your Group and Zone peers.

1. Contribute to the respect of the sourcing strategy

• Support of contract stage in case of supplier consolidation
• Support for the implementation of different sourcing models (onshore/nearshore/offshore),
• Support for the transformation of sourcing models,
• Support for delivery transformation (Agile)

• Contracts (technical, legal and commercial elements)
• Governance (Contractual, Performance)
• Performance (KPI's, SLA's..)

• Legal
• Purchasing
• Security

• Consolidation
• Optimization
• Renegotiations

• Management of the contractual portfolio (management of end of contract, changes)
• Support and coordination with IT teams (definition of needs, supplier relations, governance & escalation process, contract management escalation processes, contract & change management...)
• Support and coordination of legal/purchasing/security support teams: onboarding of teams during identified projects, communication of the supplier/project strategy...

What We Are Looking For:

Required Qualifications:

You have at least 3 to 5 years of experience in a similar position, a focus on IT and broad knowledge of Beauty Tech and digital markets would be a plus, knowledge of Contract Lifecycle Management tools is recommended.

Tech:

• Experience with Contract Management tools (Ivalua, Ariba, Ironclad etc.)
• Strong analytical and project management skills
• General knowledge of information technology (IS/IT)
• Knowledge of different delivery models and related sourcing options in IT Services (T&M, IMS, AMS, Run, Roll-out, Build ….)
• Understanding of different standards and frameworks in the field of IT services (ITIL, ISO/CEI 20000, , eSCM, Agile methodology & related organization, DevOps model ….)

Soft:

• Excellent communication skills are essential as you will be responsible for building relationships and influencing your business stakeholders and suppliers.
• Ability to synthesize and present to CxO level
• Listens carefully to clients to understand their needs, to clearly qualify them and find the most appropriate solutions
• Takes initiatives in change management & communication to facilitate the implementation of solutions and user satisfaction
• Capacity to acquires new IT knowledge quickly and keeps abreast of technological developments and market trends
• Rigorous, process minded as well as flexible & agile > ability to adapt to new situation and propose solution eg :
• Develop collaborative/cooperative mode of operation
• Develop teamwork with participants from different industries, countries and cultures
• Ability to achieve common goals
• Manage effective interactions with internal and external contributors to find the support needed for success
• From a business standpoint:
• Assimilates the company's overall business strategy and understands the long-term needs of users/customers
• Ability to translate them into IT strategy

Your Experience / Education:

• Undergraduate degree in Business Administration, Supply Chain, or related discipline; MBA or other advanced degree preferred.
• 3-5+ years’ experience in Contract Management/ Sourcing/Vendor Management

What’s In It For You:

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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