e Key Account Manager for Luxury Division

In L'Oréal, for more than a century, we have devoted our energy, our passion and our competencies solely to one business: beauty. It is a business rich in meaning, as it enables all individuals to express their personalities, gain self-confidence and open up to others.

L'Oréal has set itself the mission of offering all women and men worldwide, the best of cosmetics innovation - in terms of quality, efficacy and safety - by meeting the infinite diversity of beauty needs and desires all over the world.

Our Company is present in 150 countries with more than 88.000 employees and 36 international complementary brands, like L'Oréal Paris, Garnier, Maybelline, NYX Professional Make-up, L'Oréal Professionnel, Kérastase, Redken, Essie, Lancôme, Biotherm, Helena Rubinstein, Yves Saint Laurent, Giorgio Armani, Ralph Lauren, Cacharel, Vichy, La Roche-Posay, Prada, Muggler etc.

In L'Oréal Hellas, we are a team of more than 750 employees, and we mostly specialize in the fields of marketing, business development, finance, supply chain, accounting, customer service and HR.

e - commerce Key Account Manager for Luxury Division

As e - commerce Key Account Manager, your role is to be responsible for shaping the future of the Beauty shopping experience in the fastest growing retail channel.

Co-create and Implement e-com business strategy collaborating with appropriate functions based on the Commercial & Brands priorities.

You will be responsible for building a solid business relationship with our e-clients and developing a sustainable long-term growth strategy for the consumer Beauty portfolio on e-channels.

You will manage and lead the achievement of sales results, market share targets and business objectives by developing and executing Joint Business Plans that address both e-commerce KAs & L’Oréal Luxury Products Division growth objectives, ensuring perfect execution of Projects /Plans with the objective of growing sales and the Luxury Beauty Products categories.

So, what does your job look like?

• Under the supervision of Ecom Manager, Develop, Implement and Monitor Joint Business Plan of e-retailers based on common KPI's including Sell In & Sell Out 
• Analyze and update the segmentation of e-retailers and implement the appropriate strategy per cluster
• Develop trusting relationships with e-clients. Manage a retailer-centric approach
• Build a deep customer intelligence and strong network with key stakeholders of the e- retailers
• Co Negotiate and Manage with Sales Team the annual agreements with e-com clients and implement them based on the relative e-com trade policy
• Define e-com priorities per client and collaborate with other teams to develop a specific action plan
• Create, implement, and monitor a Co-op and sampling plan on annual basis
• Use of all the appropriate platforms (similar web, data studio, eRetail audit etc.,) to retrieve and analyze data capturing growth opportunities
• Ensure brands online presence is aligned with the overall brands strategy.
• Collaborate with Marketing to create e-promotional plans and secure A+ content.
• Collaborate with ecom and digital communities to identify ecom opportunities, tools and trends for further development

Your profile: 

• You have 2 - 3 years of experience in commercial, e-commerce or brand marketing role
• You have advanced knowledge of Excel and good knowledge of Microsoft Office
• You are experienced in using analytic tools such as google analytics is preferred but not essential
• You have exceptional organizational and time management skills with an ability to manage multiple projects, prioritize workload and achieve deadlines
• You have strong written language skills with meticulous attention to detail
• You are confident, with the ability to work cross functionally
• You have analytical and numerical skills
• You have strong interpersonal skills with an ability to influence stakeholders
• You have excellent communication and presentation skills
• You have excellent collaboration skills 
• Customer first approach
• You are fluent in English language

Moreover, you are:

• . And you’re true to yourself. We cherish diversity so you’ll feel at home whoever you are.
• . Every single day, you spot opportunities to change the world for the better.
• . Whether you’re talking to our CEO (this can happen!) or a colleague or a collaborator, you treat everyone the same.
• . You crave success and we’ll support you all the way. That way, we all win.
• . You recognize that great things are achieved only in a team.
• . To new ways of doing things. To other people’s (sometimes crazy) ideas.
• . Fast acting to respond to dynamically changing world in the innovative yet relevant manner.

What’s in it for you?

We offer you an exciting position with great challenges and opportunities including an individual career plan, an extensive catalogue of e-learnings, competitive personnel benefits, modern offices, and a dynamic working environment with engaged and passionate colleagues.

With its unique international portfolio of 34 diverse and complementary brands, the Group generated sales amounting to more than 32 billion euros in 2021. As the world’s leading beauty company, L’Oréal is present across all distribution networks: mass market, department stores, pharmacies and drugstores, hair salons, travel retail and branded retail. Research and innovation, are at the core of L’Oréal’s strategy, working to meet beauty aspirations all over the world and attract one billion new consumers in the years to come. L’Oréal’s sustainability commitment “L’Oréal for the Future” sets out ambitious sustainable development objectives across the Group’s value chain. 

We are looking for our new e-commerce Key Account Manager to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait to apply!

Does it sound like you? #weareloreal and we are thrilled to receive your CV and potentially meet you!