Función Laboral: Sistemas de Información

Tipo de contrato: Jornada Completa

Ubicación: New Jersey - Berkeley Heights

País: USA

Job Title: Director / Assistant Vice President, Platform Services

Company: L'Oreal USA

Group: Americas Infrastructure Group

Location: 50 Connell Drive, Berkeley Heights, New Jersey 07922


(Describe the fundamentals objective of the job.) 

q  As the Director/AVP, Platform Services, you will report directly to the VP, IT Infrastructure (CTO Americas).  Your peers will be the functional direct reports to the VP, IT Infrastructure (CTO Americas). You will provide leadership to the mission of the Americas Infrastructure group, focused on ensuring that Platform Services (On-premise, Data Centers, Private Clouds, Public Clouds [AWS, Azure] and SaaS investments) and initiatives in project management services are aligned with the L'Oreal Americas IT PMO, business strategy and priorities. 

  • Ensure the successful technical design and deployment of Platform Services and business applications with the highest service levels and in compliance with L'Oreal IT standards and methodologies.
  •  Working closely with your peers, you will be responsible for Platform Services across the complete portfolio of the Americas Infrastructure group which is generated each year in combination with the Strategic Committee, the global IT executive leadership team and the IT community. 

q  The Platform Services portfolio comprises of all core infrastructure items (i.e. operating systems, collaboration tools, Microsoft technologies, database technologies, cloud / IaaS / SaaS / PaaS technologies, LAN/WAN, security, wireless, telecommunications, etc.) but mainly responsible for (On-premise, Data Centers, Private Clouds, Public Clouds [AWS, Azure] and SaaS investments) 

q  You will support your peers in managing the budgets, both Capital and Operational spend, working closely with the PMO to ensure the successful delivery of budgetary objectives for the department. 

q  As a member of the L'Oreall Americas Infrastructure group, the Director/AVP, Platform Services will need strong leadership, strategic agility, technical expertise and practical implementation experience to continually advance the Company's  IT Technology and Services capabilities. 



(Functions, duties, and responsibilities necessary to accomplish main job objective.  Give at least one example of each duty/responsibility listed.) 

Key Responsibilities

Manage and implement the technical alignment of global/Americas/local configuration and deployment of Platform Services with respect to supporting core infrastructure

Manage and implement determination of requirements for all aspects of technical infrastructure delivery and configuration including documentation, workshops, forums, training and contribute to their development and delivery

Participate in architecture reviews and/or audits; define and maintain documentation of infrastructure and technology standards, processes and policies related to core infrastructure

Develop strategies and policies for the implementation and sustainability of IT infrastructure and enterprise services

Define/document target state architecture, anticipate capacity growth, ensure scalability; stay abreast of industry trends and assess new products; use KPIs and effectiveness metrics to improve processes; bridge different areas of the infrastructure landscape

Design technical infrastructure; effectively integrate solutions into the existing infrastructure; document current state architecture; consult on development projects; help deploy solutions that meet business and technical requirements

Conduct research on emerging technologies in support of infrastructure development efforts and recommend technologies that will increase performance, reliability, scaled, availability, redundancy/resilience, cost effectiveness and infrastructure flexibility

Responsible for architectural road map to move from an on-premise design to one that leverages software-defined and cloud technologies, to include, public, private, and hybrid design considerations

Cost/benefit modeling and creating compelling business cases

Generating cloud migration road maps and driving buy-in across complex organization structures/divisions

Lead the design and partner in the delivery of large-scale enterprise IT projects

Provide hands-on architectural expertise, direction and guidance to other areas of infrastructure and to the broader L'Oreal IT teams

Foster cross functional partnership among each major global region (i.e. Americas, EMEA, APAC, etc.)

Conceptualize and design next generation data center virtual infrastructure, server, networks, storage (SAN/NAS), cloud, security, life cycle management and operations

Lead and build consensus among engineering teams, in the design and development of infrastructure building blocks for simplicity, availability, performance, integrity, stability and scalability of global enterprise systems

Understand, recommend and guide improvements across the infrastructure service layers of the network, storage, servers, virtualization, to include operating and other systems

Act as the virtualization subject matter expert by providing technical leadership across all IT technology disciplines. Must possess infrastructure services background and understand large scale business processes

Provide leadership in the areas of customer support and interaction, adherence to policies and processes, coordination with other IT development and support groups

Acquire solid understanding of the culture of L'Oreal USA and the client service demands

Maintain close awareness of the priorities and activities of the internal customers and how they relate to overall objective/target; challenge initiatives when needed

Ability to contribute both strategically and tactically

Possess impeccable communication/phone skills

Willingness to learn, be a team player and a strong cross functional partner

Willingness to operate in a VUCA (volatile, uncertain, complex and ambiguous) environment


Education & Experience Requirements

Must possess hands-on Platform Services and infrastructure architecture background across multiple technology stacks with minimum of 10+ years experience

Hands-on Red Hat Enterprise Linux, Microsoft Windows Server Platforms

Experience with cloud methodologies (IaaS, PaaS, and SaaS), automation, orchestration, cost frameworks, trends and industry-leading private/public/hybrid cloud vendor offerings and interoperability. Knowledge of Amazon Web Services such as S3, RDS, Beanstalk, CloudWatch, Cloudformation, etc.

Familiarity with compliance & security standards across the enterprise IT landscape

Outstanding customer service and interaction skills, as well as excellent verbal and written communications skills

Ability to work independently under little supervision within a demanding client centric environment

Demonstrate ability to be a team player with a high level of initiative

Ability to interface with various levels of management

Bachelor's degree in Computer Science or related field is desired

Profession certification (i.e. PMP) strongly preferred



(Physical working conditions, percentage of travel, hours, supervisory responsibilities, etc.) 

Normal office environment of 8:30am - 5pm (flexible)

Peak activity period several times a year (potential off hour support)

General potential for off hour support as required

Some travel required


Opportunities within L'Oreal in the Americas and International

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.