Función del empleo: Operations

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: Deerfield, IL

País: United States

Section 1: General Information

Job Title:



Supply Chain

FLSA status:





Supply Chain

Supervisor Title:

Director, Customer Supply Chain


Deerfield, IL


Section 2: Job Summary (limit your description to one paragraph):

This position will be on-site at L’Oréal’s Deerfield, IL Office reporting to Customer Supply Director. The focus of this position will be to partner with Walgreen’s Supply Chain teams (and L’Oreal Commercial teams) to achieve mutually agreed upon goals: product availability, inventory productivity, logistics efficiency, and sales objectives. This position will work from the L’Oreal Sales Office and Walgreen’s office (meetings).


Section 3: Job Requirements (Minimum number of years of experience, skills, certification, and academic background required to perform this job):

  • Outstanding Data Management skills- Microsoft Office Suite applications with an advanced focus in Excel. SAP, RSI, Infor (Walgreen’s Forecasting system & SupplierNet experience preferred
  • An understanding of relational data base concepts; the ability to merge and transfer files resulting in the creation of reports from multiple sources
  • Ability to drive to and articulate insights and actionable recommendations from data analysis
  • Strong interpersonal skills- ability to work individually and as part of a team.
  • Direct experience with regular interaction/management of a retail customer
  • Personnel management experience
  • Possess a four (4) year college degree or equivalent job experience, preferably in logistics or business.
  • A minimum of 3-5 years business experience
  • Walgreen’s replenishment experience preferred








Section 4: Judgment and Decision Making (Describe the nature and impact of decisions required for this position as well as the type of supervision required for this positions from the following: Close, Moderate, Intermittent, None):


Colleague in this position needs to display excellent analytical judgment in determining trends & root causes and leading to actionable and proactive recommendations. Supervision will be intermittent and ability to work autonomously and lead initiatives is important.  

Role has significant interaction with internal Supply Chain & Sales functions, and regular interaction with various levels/functions at the customer.   Colleague will have to make decisions regarding nature of communication, message, tone, impact.     Sales/Customer interaction will be Moderately supervised.


Section 5: Essential Physical Requirements (if applicable-i.e. lifting – exactly how much, bending, climbing, driving equipment):

Minimal.   Extensive computer-use; stationary work.   Some travel required


Section 6: Financial Scope (if applicable):



Sections 7: Essential Duties and Responsibilities:  Briefly describe 5-8 primary duties/responsibilities of the job.  Please list these duties in order of importance and include the percentage of time spent or required for each activity.

Tasks, Duties & Responsibilities

% of time spent

Total should =100%

  1.  Identify opportunities to increase retail sales, drive shipment volume for L’Oreal and reduce unproductive inventory and/or returns


  1. Proactively monitor and manage subscribed store in stock through a standard cadence


  1. Proactively monitor and analyze end to end process to ensure that we are delivering Walgreens’ orders on time and in full, including Carrier collaboration


  1. Ad hoc analysis from Walgreens and Commercial Teams


  1. Conduct bi-weekly Collaboration meetings/calls for specific categories


  1. Proactively collaborate on display volume with the goal of developing displays that maximize store distribution


  1. Ensure good ad preparedness and complete post event analyses for promotional events


  1. Proactively collaborate and maintain baseline forecasts in Walgreen’s system (including running reports that identify areas of concern)


  1. Recommend opportunities to achieve end to end supply chain cost savings


  1. Participate in Walgreen’s monthly on-site share group discussions


  1. Administration to include scheduling meetings, monitoring/maintaining order flow calendars, etc.



Section 8: Required Competencies: Briefly describe 5-8 primary competencies that are core requirements for this position, in order of importance.  Different from job responsibilities, these are “soft skills” that are required for success.  Please refer to the L’OREAL USA MAP competencies.  Examples include leadership, interpersonal or analytical skills, ability to multi-task, etc.



  1.  Shows Curiosity
  • Desire to dig deep into problems and understand them; desire to create insights and solutions
  • Welcomes new and different ideas with an open mind
  • Challenges own work with flexibility and integrates changes

2.Focuses on Quality

  • Displays great rigor in being precise and accurate
  • Restless in evolving work to higher level

3. Interacts Effectively

  • Strong written and verbal communication skills coupled with excellent interpersonal skills needed to effectively communicate across multiple departments and in customer interactions
  • Actively networks across functions and sub-functions to build productive relationships
  • Balanced & calm demeanor in face of challenges and adversity

4. Takes Initiative

  • Ability to work well autonomously
  • “Ownership” of work product and desire to take work to “next level”
  • Comfortable leading initiatives and managing individuals from a project basis.

5. Focuses on Results

• Sets priorities in own work and manages time effectively- strong multi-tasking ability

• Reacts in a constructive manner when faced with unexpected or unclear situations

• Adjusts priorities and actions rapidly when appropriate, reacts to the latest data

• Sensitive to deadlines- proactive in communicating deviations from deadlines

6.Customer Focused

  • Directly interacts with Customers (Retailer & Sales)
  • Highly empathetic in understanding customer POV
  • Business maturity to balance customer: company goals and priorities


Please Note:  This job description does not list all duties of the job.  Employees may be asked by management to perform other duties.  The employer has the right to revise this job description at any time

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.