Función Laboral: Retail - Operaciones

Tipo de contrato: Jornada Completa

Ubicación: HK - Hong Kong

País: Hong Kong




Part of the L’Oréal group, The Body Shop Hong Kong has an exciting new opportunity working in our Retail OperationsTeam. We are a natural and ethical beauty brand, with 3050 stores in 66 markets around the world, operating through a multi-channel retail strategy, including stand-alone stores, global travel retail locations and e-commerce sites. We are looking for a high caliber candidate with strong business acumens and market savvy to join us as





Responsibilities:

·           To manage 3 stores and to ensure the responsible stores achieve company sales and productivity targets

·           To ensure that in-store customer service standards are implemented consistently

·           To ensure that store image is at corporate standard

·           To manage store-in-charges including motivation, development, direction and performance management

·           Leverages hands on operations experience to communicate and make recommendations in improving efficiency and effectiveness

 

Requirements:

·           High school or above

·           At least 8 years experience in retail field operations, 3 years of which at management level

·           Knowledge of personal care / skin care products and its industry dynamics is an advantage

·           To be an excellent leader, with proven ability to network and foster relationships, both internally and externally, and be able to take tough decisions and effectively resolve conflict

·           Effective people management skills: motivation, development, performance management

·           Can absorb, analyse and interpret large amounts of complex and often sensitive information in high-pressure situations.

·           Confident and experienced presenter who can communicate at all levels

·           Good command of spoken and written English and Chinese

·           Stationed in Macau and occasionally travel to Hong Kong

·           Must be a holder of Macau Identity Card