Función Laboral: Retail - Tienda
Tipo de contrato: Jornada Completa
País: United Kingdom
is one of the world’s largest consumer goods companies, manufacturing and
selling a wide range of nail and beauty products for both women and men.
is a professional nail care brand obsessed with colour and a trend setter in
the fashion industry. Essie has an incredible palette of colours, long wearing
professional formula, innovative nail care line and luxurious treatments that
reflect the care and expertise that comes from a professional service.
NVQ Level 2 in beauty/nail therapy (or equivalent)
qualification is essential
Good understanding of retail / nail environment
Ability to manage a team and communicate effectively
Previous experience in retail, in a similar environment
Manage and motivate retail team, mobile analysts and
Set standards for team and to ensure each individual
is adhering to selling standards as laid down by the training department
To assist all team members with product knowledge and
selling skills, should it be necessary
Effectively communicate with team and to carry out
regular team meetings
Allocate responsibilities to team as and where
ACHIEVEMENT OF TARGETS
PLANNING AND ORGANISATION
KNOWLEDGE OF THE BUSINESS/INDUSTRY
Professional standards, achieving sales targets,
correct use of procedure, high personal standards
Customer approach (traffic stopping)
Completing high quality level of nail services
PRODUCT AND BRAND KNOWLEDGE
Range, availability, suitability, product quality,
features and benefits
Ethos of the brand
AWARENESS OF COMPANY SERVICES
Sale previews, mailing lists, special discounts,
customer special orders etc., new product launches etc.
vigilance, preventative action, company systems and procedures, till point
security, lack of stock, proper use of Company property etc.
Till procedures, stock counts, stock transfers,
stock, ticketing, reporting paperwork.
TRAINING AND COMMUNICATION
Your own development, training new staff,
communication with the Account Manager and colleagues, correct use of
telephone, self-motivation, teamwork
Health and safety obligations, fire precautions,
observing customer rights, awareness of store beauty obligations etc.
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