Función Laboral: Operaciones

Tipo de contrato: Jornada Completa

Ubicación: New York - New York

País/Región: USA

Job Summary

The Demand Planning Director will partner with Sales, Marketing, Operations and Finance to develop an accurate demand forecast for all SKUs in the designated area of the business.  Accountable to provide focus and integration of data from Marketing, Sales, Customer Marketing, and Finance, which are used to develop accurate and timely forecasts supporting Operations, Sales and Financial Planning. Ensure consistency of forecast assumptions across the business unit, including base business trends, promotional plans, new launch volumes, planogram changes and seasonal volume.

Responsible for understanding and reinforcing manufacturing, marketing and financial processes to link/align with forecasting processes.  Provide guidance / oversight of SKU level forecasts, to ensure alignment with business direction and consistency with market trends. Communicate demand forecast plans and the assumptions behind them through the supply chain.  Work closely with the Supply Planning/MSL team to identify and resolve changes in the forecast and their impact on the supply chain. Establish and manage SKU level statistical forecasts for their specific area of accountability.  Gather and incorporate all sources of market intelligence to produce the best possible operational forecast. Update and monitor process key performance indicators and diagnostics to ensure continual forecast improvement efforts and prepare written analyses, documentation, reports or other data of a quality requiring minimal supervisory review.


  • Bachelor’s degree required; preferably in the area of Supply Chain, Mathematics, Statistics, Operations Research, or other quantitative business discipline)
  • Minimum 8 years work experience preferably within a FMCG industry; minimum of 5-7 years forecasting experience
  • Software Skills: Proficiency with MS Office required, intermediate MS Excel required, advanced Excel helpful; experience with a forecast modeling tool preferred,  e.g. Logility;  SAP experience helpful
  • Working knowledge of:
  • Use of quantitative methods to analyze situations and solve business problems
  • Data management/databases
  • OLAP tools
  • Mass market retail environment
  • Consumer marketing
  • Supply chain operations
  • Must have ability to work cross functionally, build relationships and excel in a team environment

Business acumen/sound judgment essential.  Position has a significant impact on the operating results of the business unit.  Must be able to quickly grasp the various dimensions of business issues.  Must be able to make sense out of complexity, deal with uncertainty and understand the implications of a decision on all affected parts of the business unit.

Responsible for demand planning of a 600-900 SKUs with up to 3 launch cycles/year, depending on assigned area of responsibility.


Tasks, Duties & Responsibilities

  • Manage and develop a team (typically between 1-3 employees)
  • Develop accurate demand forecasts for brand, SKU, and account levels, while reducing inventory/working capital, and minimizing forecast variability
  • Facilitate consensus meetings with Sales, Marketing, Finance and Market Supply Logistics to ensure business objectives are achieved
  • Ability to animate and/or articulate the demand for a brand or per account base on different business scenarios (door plan, POG, promo plan, launches, etc.)
  • Collaboratively work with peers within division to drive risk and opportunity assessment, SKU rationalization, and business analytics
  • Develop strong working knowledge of marketing/sales/customer business plans to validate forecast and accurately reflect business plan alignment
  • Develop and maintain a 24-month operational forecast by SKU
  • Focus on accuracy of demand plan for new product launches, based on accurate analysis of distribution builds and velocity/share expectations
  • Analyze historical sales data and future plans while working cross-functionality to achieve continuous improvement in the accuracy of demand forecasts.  Using projected demand plans, work towards continuous improvement of forecast accuracy and improve overall demand plan
  • Complete post-launch evaluation and capture and apply knowledge learned
  • Ensure that appropriate forecasting processes and methods are being followed and updated as needed.  Maintain forecast system data integrity.  Perform ad hoc analyses, as required, in support of contingency/scenario planning
  • Work cross functionally toward continuous improvement of forecast accuracy and improve the error rate below targeted levels of Weighted Mean Absolute Percentage Error (WMAPE)
  • Participate in special projects, providing leadership as needed on cross-functional teams


We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.