Función Laboral: Sistemas de Información
Tipo de contrato: Jornada Completa
Ubicación: New York - New York
Job Title: Director of CRM Data Environments & Master Data Management
Function: Information Systems (USA Digital IT)
Reports To: CRM Domain Head
Location: 10 Hudson Yards, NYC
L’Oreal Group has aggressively embraced the digital era, and has advanced many leading consumer-facing digital solutions across its business units. Data specifically is an area of vast strategic focus and it will power the next phase of our digital transformation.
The Director of CRM Data Environments will be responsible for implementing a consumer data hub that will be the backbone from which L’Oreal USA can individualize our interactions with our consumers from the real-life department store or virtually on-line /on-mobile. It will be the golden store of all information relating to our customers and will power every interaction.
We seek a Data Expert with Master Data and Big Data experience to lead our effort to collect, organize, process, and store huge sets of data. The data will be available for both real time and analytical use cases. The primary focus will be to build and run a modern flexible solution suitable for all brands across USA and Canada. The Data Director will continue to grow and maintain this data ecosystem as data maturity increases in the company and every customer interaction affords an opportunity to enrich our understanding via data collection. This role is core to building the new CRM 3.0 ecosystem which is our most strategic project in Digital IT.
We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.