Función Laboral: Estudio creativo de diseño

Tipo de contrato: Jornada Completa

Ubicación: Minnesota - Minneapolis

País: USA

Retail Excellence Director


Reports to: RMM AVP


Mission and defining characteristics:

·        Works in concert with account team leads on retail execution plans by month to maximize overall sales in order to gain share profitably and to maximize retail presentation.

·        Member of CPD RMM team focused on retail presence in order to maximize sales.

·        Develops business opportunities and plans based on discussion and input from account team leads to maximize various retail  special projects sales potential as well as minimizing costs.

·        Identify opportunities to improve brand strategy executions to grow sales and market share profitably.

Main tasks:

Customer Developer

·        Analyze and define the areas of retail coverage that lead to the best returns for improved OOS and higher sales.

·        Penetrate customer Retail and Merchandising Operations organization to win support and gain partnership.

Team Member

·        Help support retail requests from buying staff made to team members.

·        Drive retail results through reviewing best practices and finding ways for further development. Leverages insights to drive retail implementation to maximize promotional presence and sales.

Category Support

·        Develops opportunities from top door analysis, to determine time allocation for retail activities which will drive results.

·        Is the retail expert on what will impact each category that will help make the teams overall objectives. Establishes “best practices” to maximize new item sales opportunities.

Results Driver

·        Owns the special project budget for retail specific events determined by the team leads.

·        Track coverage results and aligns with account team leads on actions at retail to supplement normal call procedures to address gaps and opportunities

·        Reduce OOS levels and drive initiatives to improve

·        Adjust labor support to match flow of business sales (weekend service)

Main interfaces

·        AVP RMM, CTLs, NAM’s

·        Account team leads for special retail budget management

·        Supports account team,  RMM team members, Perm Merch .

·        Works with IT on special projects as well as reset projects like Proof, Verify and Fix (PVF) with reset partners as well as with 3rd party vendors for better reporting.

·        Measures of success

·        Deliver retail results in terms of Out of Stock reduction, promotional displays compliance each month

·        Compliance on resets and Wall upgrades

·        Retailer coverage scorecard

·        Results from coverage on Achievement of top strategic priorities assigned by team leads

·        Team 360° feedback

·        Maximime third party broker investment ROI

·        Retailer retail successes

·        Accuracy of time and motion forecasts


·        Minimum 5 to 10 +years’ experience in a
customer-facing role as well as retail knowledge working/understanding.

·        Proven knowledge of retailer strategies and objectives

·        Knowledge of customer strategy and key levers as well as competitors

·        Detailed knowledge of beauty and personal care, specifically for various brands inside and outside of L’Oreal CPD.



We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.