Función del empleo: Digital

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: New York, NY

País: United States

L'Oreal USA

Hudson Yards, New York NY

Director of eRetail Strategic Insights & Tech Products

Summary: L’Oréal is in search of an eRetail expert and data driven decision maker to lead our game changing insights & technology product team in the expansion of our state-of-the-art Analytics and tech platform.  The existing Amazon Tech Accelerator product is an advanced analytics capability that L’Oréal has built to support the retail and advertising business combining 50M+ data points to measure all the inputs of the flywheel driving insight to action and enhancing executional excellence. In 2021, the tool is expanding to other core retail customers like,, and beyond. Operating under an agile model, your role as Product Owner will be to leverage your deep Retail/eCommerce knowledge to lead a cross functional team of analysts, data scientists and engineers with key goal to own and define the capabilities roadmap for L’Oréal to support and grow the rapidly evolving channel.  The Ideal candidate has CPG experience managing a commercial business or leading enterprise analytics & strategy for large Retailer eCommerce businesses, with a deep understanding of what it takes to succeed across supply chain, operations, and go-to-market retail strategy.  This role requires excellent cross-functional relationship management and the ability to understand and prioritize multiple business questions and use cases at a time, defining requirements and leading the product team to build the solution. This is also a highly visible role to senior levels of the organization and will require strong presentation and communication skills 

Product Owner Responsibilities:

  • Defining what it takes to win on the eCommerce/Omni side of key retailer's business in partnership with internal business partners and leading strategic roadmap development for tools and features supporting relevant use cases across all brand 
  • Gathers and synthesizes business needs and aligns requirements to establish a common vision of the product across internal/external stakeholders, business units, brands and senior leadership
  • Collaborates with business stakeholders on product evolution, adoption of capabilities and prioritization of releases
  • Translate Product vision into list of Stories to compile backlog and set of features for Product Team delivery
  • Actively owns and prioritizes the scope making real-time adjustments as necessary to identify quick win milestones and continuous improvement objectives
  • Owns the ROI measurement and reporting to all stakeholders and senior leadership
  • Contributes to change management, education and thought leadership around the product
  • Evangelize platform and build engagement among brands and cross-functional stakeholders to define key current and desired use cases
  • Collaborate with IT and business resources to build and adapt features which will increase usability and measurable business impact
  • Oversea budget, forecast and gain approval for intermediary projects required to execute primary roadmap vision


  • 5 to 7 years of progressive experience managing high volume business-to-consumer eCommerce and digital marketing or analytics & strategy management or retail product management for the same
  • Bachelor’s degree and interest in the beauty industry
  • Strong eCommerce CPG/Retail background and thorough understanding of how to answer business questions/challenges through data with clear sense of the value added
  • Exceptional oral, written, and interpersonal communication/presentation skills; ability to influence at the most senior levels
  • Strong bias for action and seeing things through to completion
  • Ability to work independently and collaboratively within a rigorous timeline
  • Ability to function in a fast-paced, rapidly changing environment
  • Passion for fast moving transformation roles; passion for making business impact
  • Demonstrated experience with running complex projects across a matrixed organization
  • Budget management, project management, vendor management
  • Ability to execute in the short term while designing for the future

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [email protected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered. #DDIR