Función Laboral: Operaciones

Tipo de contrato: Jornada Completa

Ubicación: Arkansas - North Little Rock

País: USA


The Quality Engineer is responsible for the support of the Unit of Production (UP), regarding the control testing of packaging components, bulk, WIP, and finished goods.  Work with the UP Production management and others as necessary.  Assist UP in continuous improvement of manufacturing operations using problem solving tools and through component and finished goods inspection. Responsible for ensuring that suppliers and manufacturers (internal and external) of packaging components and finished goods provide the specified quality in accordance with the accepted L’Oreal methods and standards. The QE will identify and resolve quality related problems or issues that arise in process, systems, methods or procedures used to produce these components, WIP, or finished goods.


Educational, Mental, or Certification Requirements

  • Bachelors’ Degree in Science in Engineering;
  • Ability to learn statistical processes and Standard Operating Procedures;
  • Ability to perform various technical operations, automated equipment and PC skills in the department and in the plant;
  • Strong English verbal and written skills, French a plus;
  • Basic math and statistics;
  • Engineering approach to problem solving and strong training skills.

General Job Duties

Responsibilities are not limited to the below listing:

  • Use of Quality Charts, control methods and standards (including the use of gages, instruments, personal computers and SPC tools) to determine cause and effect in quality problem solving;
  • Know, understand, and implement L’Oreal rules;
  • Knowledgeable of the Quality Manual, Quality Procedures, area work instructions, and test methods;
  • Responsible for enduring testing performed by personnel is in compliance with DGO methods;
  • Responsible for writing documents related to the Laboratory functions (work instructions, forms, etc.);
  • Involved in the purchase and implementation of new lab equipment and their effect on quality;
  • Troubleshoots non-conformance in components, bulk and finished goods proposes solutions;
  • Good knowledge of ISO and GMP requirements;
  • Ensure DGO/GMP compliance of UP by performing routine audits;
  • Manages non conformance/blocked lots of AC, PF, WIP, and Bulk;
  • Interface between UP and provides input regarding corrective actions;
  • Work to improve flow and efficiency of the laboratory;
  • Perform Line validations;
  • Manage OTC paperwork and investigation;
  • Work with the UP to resolve production related issues;
  • Responsible for safe practices in the laboratory;
  • Responsible for taking part in SHAP assessments;
  • Issues rejects on non-conforming lots;
  • Responsible for verification of lab equipment;
  • Interact closely with processing/production on daily production needs;
  • Has the ability to perform varying functions (components, bulk, finished goods, etc.) of the lab;
  • Understand the urgency of the business, and is able to serve the UP in a timely manner;
  • Uphold the values of the Compass;
  • Performs any other duties as directed;
  • Actively engaged in the safety initiatives of the plant (MESURE, etc.).

Essential Functions



  • Be self motivated and work independently and as a team member, make decisions, and use adequate organizational and time management skills;
  • Have the ability to manage team and to work well in a cross-functional team;
  • Communicate effectively, both orally and in writing, and build positive work relationships with all levels of the company;
  • Have strong organizational skills;
  • Demonstrate professional judgment and sound decision-making skills;
  • Have the ability to manage multiple priorities in a fast-paced, dynamic environment;
  • Work flexible hours/shifts, including overtime;
  • Maintain a safe work environment and follow all safety procedures;
  • Must produce World Class Results through teamwork;
  • Must selflessly develop others;
  • Must thrive within a changing organization and fast-paced work environment;
  • Efficiently produce quality cosmetics in the right quality at the right time for L’Oreal USA customers;
  • Must create and provide an environment in which employees can work safely and thrive;
  • Must act as a responsible citizen in our company and community;
  • Must manage the plant’s assets to maximize our stockholders return;
  • Must demonstrate a 100% responsibility and not make excuses or cast blame;
  • Must implement and utilize the NLR L’Oreal USA communication model;
  • Resolve conflicts directly;
  • Must listen for understanding;
  • Must have a positive attitude;
  • Must be committed to team decisions.

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.