Función del empleo: Others

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: Tokyo

País: Japan

Key Job Accountabilities

• Embody the entrepreneurial spirit of the brands, continuously challenging and improving our current E-Commerce Supply Chain processes to better support the business.          


Process improvements and Key Account Management                                  

• Build strong relationships with Business stakeholders and Key Accounts through effective, win win communications.                                         

• Lead continuous challenges & enhancements on  L’Oréal E-Com Supply Chain systems to ensure its robustness to support the Business.                               

• Define Retail E-Commerce (both owned & In-Direct EC customers) policies and strategies in accordance with the DtC Supply Chain Manager as well as the Business to support the growth                                       

• Optimise in house operations targeting best customer experience while optimizing efficiency and cost                                 

• Lead and recommend initiatives with customers (etailers) to optimize flows. (information, products, financials and cost based)                                     

• Visiting Key Accounts along with Business, understand and assess constraints and lead to improve the processes with the most adequate proposal.                               

Assortment Planning and Stock Optimization                                   

• Optimization of stock levels and its quality through deep analysis of E-Commerce sell-out to ensure the level of assortment to support the business.                           

Parameterization of replenishment levels in ERP system for Finished Goods and review in a quarterly basis in agreement and collaboration with E-Business and Key Accounts.           

• Manage assortment & allocations for new launches, promotions or shortages in collaboration with Brand strategy.                                                     



• Ensure master data consistency of Core system vs E-Commerce front end systems.       

• Management of the relations with call center                                        


Must Have Aspects  


• Native in Japanese (written and spoken) and Business level English.                               

• Strong commitment to support a fast growing and rapidly changing Business.                  

• Customer Centric, with strong communication skills in order to build business relationship with the E-Business & Accounts, leveraging our E-Commerce Supply Chain expertise.             

• Master of E-Commerce Supply Chain processes and systems.                                        

• Strong in numbers and Analysis. Ability to quantitatively analyze the business.    


Preferred Qualification


• Knowledge of SAP (SD/MM) is a plus.                                    

• Knowledge of OMS  is a plus                                  

• Background of E-Commerce related operations or Account Manager experience is a plus.