Función Laboral: Ventas & Desarrollo de Negocio

Tipo de contrato: Jornada Completa

Ubicación: London - Field & Stores

País: United Kingdom

The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 32 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.  Our brands are leaders in beauty, and we are looking for you to lead the change you want to see in L’Oréal.


What are key highlights of this role?

As part of the L’Oréal Professionnel Sales Team, you will work in partnership with salon accounts to ensure the development of the salon’s business through the use and sale of highly innovative and effective products.


Purpose of your new role:

To manage a portfolio of existing and competitor accounts within the London region.  This selective portfolio will be comprised of accounts which are high quality / business orientated / industry and opinion leaders and which are therefore fundamental to the development of the L’Oréal Professionnel business.  The objective is for this portfolio to be 100% L’Oréal Professionnel (or LPPD multi-branded as appropriate) and achieving maximum growth.


Your key job accountabilities:

  • Be the expert in key account business in the region, recognised both internally and within the trade
  • Achieve all L’Oréal Professionnel commercial objectives within portfolio
  • Be a total business consultant by working in partnership with the accounts in your portfolio (both customers and competitor accounts) and form highly effective working relationships with the key decision makers


Existing Business

o   Establish an agreed call frequency

o   Carry out a needs assessment with the objective of creating an annual business plan which meets the objectives of the salon and of L’Oréal Professionnel.  This should be a full business diagnostic, which address all business issues and opportunities.  It may include:

-  Commercial agreements

-  Bespoke education

-  Bespoke marketing

-  Merchandising / retail opportunities

-  Advice on PR exposure

o   Take full responsibility for the implementation of the business plan

o   Conduct formal business reviews every 3 – 6 months as required

o   Establish barriers to entry by competition


Competitor Business

o   Stay close to target competitor accounts

o   Utilise all resources to demonstrate that L’Oréal Professionnel is the best solution for them to achieve their business goals

  • Take responsibility for liaising with the sales teams in the other LPPD brands to ensure that common divisional goals are achieved in accounts
  • Utilise all internal resources in L’Oréal network in order to achieve objectives
  • Keep area manager up to date on all activity
  • Establish role as deputy to area manager

o   Assist with area meetings

o   Coach / mentor other members of the team – provide a good example and share best practice


The network you would work with:

You will build strong relationships with salons and hairdressers on the area, maintaining a close relationship with existing salons and creating a partnership with conquest salons. You will have close contact with fellow members of your team and your Area Manager.  You will also work closely with your Technical Consultant and have contact with employees from the other Professional Products brands on your territory.


Essential skills required:

  • Commercial acumen supported by excellent negotiation skills
  • Presents confidently and demonstrates the ability to convince others
  • Listens and interacts effectively with different interpersonal styles
  • Communicates clearly and concisely
  • Builds effective relationships
  • Focused on achieving objectives, able to adjust priorities, manage time, follow up on actions
  • Takes responsibility beyond scope of role
  • Actively looks for new solutions, creates new ideas
  • Develops a multi-perspective analysis of problems
  • Is aware of and takes responsibility for implications of decisions


What key skills are L’Oréal looking for?

  • Demonstrates entrepreneurship
  • Manages Complexity
  • Achieves results with integrity
  • Acts/Leads with human sensitivity
  • Displays sensitivity to the métier
  • Interacts effectively
  • Innovates

What could L’Oréal offer me? 

  • World class training and development
  • Excellent benefits including pension, profit share and product discounts and a competitive salary
  • Work with some of the biggest brands in the business, and the most passionate people in beauty.
  • The opportunity to lead change you want to see within the biggest beauty company in the world.