Función del empleo: Digital

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: Melbourne (Victoria)

País: Australia

ABOUT THE JOB
• We are seeking a Digital System Administrator to join our IT team. As the Digital Administrator, you will provide day to day support to diverse program portfolio across new eCommerce functionality enhancement, retail operations and IT infrastructure.
• Deploy, support, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases
• Response, investigation and resolution of Digital Systems Incidents
• Translate highly technical specifications into clear non-technical requirements
• Manage the set-up and configuration of systems
• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
• Perform design, implementation, and upgrades of information systems to meet the business and user needs
• Implement best practices for scalability, supportability, ease of maintenance, and system performance
• Manage service tickets raised across multiple areas of the business

ABOUT YOU

• You have previous experience within a similar role within a similar environment, including helpdesk support roles
• You are a hands-on Business Systems Administrator who thrives in an unstructured, face paced and creative environment
• You have experience in e-Commerce systems, including or similar to SalesForce Commerce Cloud, Order Management Systems and SAP
• You are proactive, have strong attention to detail, able to work independently and strive for success
• You are a great communicator and build internal and external relationships easily
• Ability to problem solve

ABOUT THE DIVISION
Our teams within Corporate Services play a crucial role in supporting the business to deliver the Group’s strategic priorities such as Digital Transformation and our sustainability commitment Sharing Beauty with All.

#}