Función del empleo: Operations

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: Prague

País: Czech Republic

L’Oréal CZ/HU/SK with its regional HQ in Prague is a fast-growing company with a strong position on the beauty market in all these countries.

L’Oréal and its massmarket division is currently looking for a new key team member to strength our customer care and operations team in smooth supply chain processes in the market of Czech Republic and Slovakia.


As a Customer Care Specialist you will empowered to:


  • Establishing personalized relationship with the key clients

  • Proactive order follow up and issues communication

  • Efficient response to clients requirements

  • Dispute situation follow up

  • Enforce GTS and Credit policy within the organization

  • Responsible for the client accounts clarity

  • Participate in the training of the newcomers (especially sales, DC, credit)

  • Owner of the Order To Cash process


We are expecting:

  • Strong orientation on the customer

  • Ability to simply describe complex situation

  • Knowledge of Excel, Power Point

  • Deep understanding of physical distribution principles

  • Establishing network with key teams (sales, distribution centre, credit)

  • Proactive communication about issues

  • Entrepreneurship

If you want to start or develop your career with us and join the key player in the market, where dreams come true, we are already looking forward to meet you!