Función del empleo: Sales & Business Development

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: London

País: United Kingdom

The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 32 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.  Our brands are leaders in beauty, and we are looking for you to lead the change you want to see in L’Oréal.


The Professional Products Division is universally known for exclusively supplying salons and other professional customers with the most advanced technologies in hair, skin and beauty products. The 10 brands within this division are L’Oreal Professionnel, Kérastase, Shu Uemura Art of Hair, Redken, Pureology, Matrix, Décleor, Carita, Baxter of California and soon to be Pulp Riot. Our brands have made us the world leader in professional beauty products and one of the most dynamic places to pursue your career in the UK.


As part of the Kérastase Commercial Team, reporting to the Commercial Director, you will work in partnership with key salons to ensure the development of their business through the Kérastase and Shu Uemura Art of Hair Brands.

Act as a business consultant, establishing and implementing business plans and solutions and carrying out regular business reviews, identifying client needs
Establish barriers to entry from competitors
Establish and deliver education plans in accounts, ensuring the expertise of the salon staff in using and recommending the Kérastase range
Work closely with Kérastase Education Executive
Assure attendance on key Kérastase education programmes
Achieve targets set by Commercial Manager
Win new business
Implement  marketing activity in accounts
Identify opportunities for increasing business
Respond quickly and effectively to client requests
Ensure customer files are maintained.  Complete all required administration in a timely and accurate manner, including updating salon information management system
Maintain an up to date knowledge of the marketplace, luxury brands and customers to ensure effective market intelligence
Network with colleagues across the Professional Products Division to share best practice and maximise success in multi branded and prospect accounts
Work with BDM to assist with coaching, conquest and business skills development

Able to build strong relationships with key stakeholders and customers
Focused on achieving objectives, able to adjust priorities, manage time, follow up on actions
Able to communicate clearly and concisely with all levels
Experienced in using social media and digital in a business context 

A proven track record working with key accounts, either from a sales or education perspective is essential
Understanding of a luxury environment, appreciation of superior service and the values of a luxury brand
Commercial acumen supported by excellent negotiation skills
Passion for educating others
Presents confidently and demonstrates the ability to convince others
Listens and interacts effectively with different interpersonal styles
You will have close contact with fellow members of your team; the Commercial Manager, marketing and education team. 
You will also have contact with employees from the other Professional Products brands on your territory.