Función del empleo: Human Resources

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: London (England)

País: United Kingdom

To deliver an excellent employment experience to our in-store Beauty Advisor population, to coach and develop our area people managers whilst driving improvements to the HR Retail function.

Responsible for:


Accountable for accurate Beauty Advisor employment processing (starters, maternity and adhoc changes)

Collaborate closely with Area Managers and Payroll to ensure zero errors to pay marinating the strong HR reputation within the business.


Effective coordination, coaching and risk-management of employee relations including; probationary periods, absence, disciplinary & grievance investigations and capability processes.

Working in collaboration with HR Retail Partners and National retail managers/directors on the most sensitive cases.


First line HR support for managers and Beauty Advisors, dealing with queries effectively.

Coach and build the people management ability of your brand Area Managers (c.35) to improve their level of capability and independence.

Work with your HR Retail Partner to train and develop your brand Area Managers including creating and delivering training in the field


Maintain close proximity to your brands through field visits and a network within Head Office.

Build commercial awareness of your brands Goals and Performance and share the people plans in this context.

Meet regularly with the retail management teams to share analysis, highlight trends & identify insights from data including turnover, absence, engagement surveys, exit and stay interviews.

Supporting with brand presentations to deliver insights based on the above, with highlights and recommendations.


•     Take the initiative to evaluate the effectiveness of current HR processes  and implement improvements.

•      Work with the HR Administrator to ensure all people processing is done accurately.

•        Lead and support various HR initiatives across the retail business.

 Who we’re looking for…

Previous experience in an HR Coordinator or Advisor role, ideally within a large team

Studying or recently qualified CIPD (preferable)

Ideally, experience in Retail or FMCG companies – or companies with high levels of change and pace

Customer service mentality

Strong organisational and time management skills with ability to prioritise and adapt

Excellent attention to detail and ability to retain knowledge

Proactive, confident and enthusiastic

Ability to treat all matters with absolute confidentiality and integrity

A professional, diplomatic and friendly manner

Effective written and oral communication skills

Good PC skills with an intermediate knowledge of Microsoft Office (Word, Excel and PowerPoint)

Self-confidence and willingness to take full ownership of role