Función del empleo: Sales & Business Development

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: London

País: United Kingdom

The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 32 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.  Our brands are leaders in beauty, and we are looking for you to lead the change you want to see in L’Oréal.

Professional Products Division

The Professional Products Division (PPD) is universally known for exclusively supplying salons and other professional customers with the most advanced technologies in hair care, styling and colouring products. The brands within this division are L’Oréal Professionnel, Redken, Pureology, Kérastase, Shu Uemura, Matrix & Pulp Riot.

You will:

As Head of Category Management PPD, your role will be to identify, lead, & bring significant opportunities to influence and grow professional hair services across all our categories and channels within PPD. Your expertise in this area will be leveraged to bring incremental value, process and structure to create a B2B & B2C category vision for the entire division.

You will consistently interact with all the brands and multiple functions within the division to activate your strategies.  You will be working in conjunction with business intelligence, business transformation, CMO,  marketing, commercial, merchandising and the finance teams and you will have the ability to gain cross-functional knowledge and capabilities.

You will be expected to help build both category & channel strategies, backed up with a creative but realistic plan to land in store & online. This role will be an integral role within the Business Transformation Team, reporting into the General Manager of Business Transformation. As such, you will be a integral member of the Business Transformation Leadership Team (BTLT).



Creation & execution of long-term Professional Services & Retail Category & Channel Strategy for PPD Division. Identify & gain alignment on professional services & retail category growth drivers.
Drive Category & Channel strategy to tangible omni-channel category execution.
Identify and execute ‘triple-win’ growth opportunities (win for the consumer, for the salons & retail partners, for LPPD)
Be the shopper expert for professional services & retail categories – recommend & deliver plans which will enable our customers to maximise conversion & gain traction with their clients both online & in store.
Consolidate & rationalise multiple data sources & insights to create clear recommendations to enable PPD brands & customers to gain share of trade & win in the market
Develop full understanding & application of industry reports (KLINE), Ad Hoc research studies, and use appropriate data to drive understanding of professional beauty shoppers across different channels.
Develop close working relationship with the internal PPD Commercial, Marketing & Consumer Market Insights Teams. Understand all wider business objectives for professional beauty categories.

You are:

A Leader. You have a track record of galvanising diverse groups of stakeholders and developing best in class category and shopper experts in your team. 

Entrepreneurial. Every day, you spot opportunities to drive growth for our brand and our customers, making sure the good name of our brand is always protected.

Proactive and Open: L’Oreal is for the pioneers, which means embracing new ideas, challenges and change with positivity and a hands on approach.

Teams are the new heroes: You are an empowering leader and you know that there is no better feeling than being part of a successful and dynamic team. Even if you are Superman or Wonder Woman, you recognise that teams are the real heroes.

Ambitious: You crave success and L’Oréal is the ultimate place to achieve your dreams. We will support you all the way and make sure you have the support and development in place to help you succeed.

Super creative: Whether it be in overcoming challenges or creating artwork for your channel, creativity is our back bone, and we love new ideas.

Organised: You love a list and have strong planning and organisation skills – with the ability to re-prioritise as required.

Measured: We want to track the success of our campaigns and initiatives so projects must be able to show ROI.

Accurate: You have the ability to work to a high degree of accuracy and meet deadlines.

Only Human: we all make mistakes, but you are not afraid of failure. You learn and show how the experience has helped the business learn for the future and benefitted all.

You. You are real. And you’re true to yourself. We cherish and celebrate diversity so you will feel right at home whoever you are.

You have:

Extensive experience in category management
Ability to create a vision and implement clear strategies to realise this vision
A thirst to change things for the better and shape the future of the industry
Collaborative approach and the ability to influence multiple stakeholders and take them on the journey
Exceptional analytical skills. You can analyse large complex data sets to identify actionable incremental growth opportunities
Ability to work with multiple continuous data sources
Familiarity with ad hoc research studies – Shopper Missions, Path 2 Purchase, etc
Agent of change - Ability to create new ideas and drive them through a business
Strong communication skills both written and oral
Strong organisational and time management skills and ability to prioritise
Ability to work in an ever changing & demanding environment
Ability to work effectively in a team, but also self-sufficient and resilient when working without supervision
Confident, enthusiastic and persuasive & proactive in their manner, the job holder will be practical and methodical in their approach to problem solving
Flexible in approach
Very strong with an intermediate knowledge of Microsoft Office (Word, Excel and PowerPoint)