Función del empleo: Digital

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: London

País: United Kingdom

The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 32 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.  Our brands are leaders in beauty, and we are looking for you to lead the change you want to see in L’Oréal.

Head of Performance Media in

Chief Digital & Marketing Office (CDMO) Team

The Chief Digital & Marketing Office (CDMO) Team sits within the Corporate Division of L'Oréal UKI. The CDMO is made up of 5 collaborative teams who support the business and drive Digital Transformation. The team have the consumer at the heart of all we do. We help our brands to shape their strategy, identify new opportunities and ultimately unlock business growth in the UKI market.


Be responsible for driving and accelerating Performance Media across the 4 Divisions of the Group (UK and Ireland). The role reports into the Media Director.

Define and drive the Performance Media strategy and governance for UK and Ireland (across Search, Social, Affiliates, Retailer media and programmatic where relevant)
Define and drive the Performance Media strategy and governance across all touchpoints, D2C sites or Retailers
Define the rules of engagement for all stakeholders (internal, agency partners, media owners and retailers)
Ensure governance across Performance Media buying (i.e. investment strategy & tracking, delivery, verification etc) while demonstrating solid business results.
Lead Monthly Tribe meetings, sharing governance, best practice and new opportunities with the wider digital organisation
Govern paid Search, organic Search and content across the group.
Review the role of Search within the customer journey optimizing to business output.
Improve the technical aspects of SEO: growing traffic and improving the performance of that traffic
Improve Search rankings and relevance, driving best in class performance through on page & offsite techniques.
Accelerate usage of buying technologies to improve bidding strategies.
Support brands on activity planning and execution across all Performance Media by providing recommendations and attending relevant briefings/meetings.
Develop and run upskilling sessions for the business, either informally on a day to day basis or formally as part of the CDMO Training Calendar and UKI Learning modules. Tailor for different levels of expertise.
Develop relationships with International colleagues and counterparts to build and share best practices
Support on relevant Joint Business Partnerships with Media Owners (i.e. Google, Facebook, Amazon) and Technology Platforms (i.e. GMP),
Have a strong partnership with the media agency - support with day-to-day planning, buying and performance and seamless operations to build efficiencies
Work alongside the Media Director, Head of Precision Advertising and Media Effectiveness Manager to ensure Performance campaigns are driving results, are integrated into the wider communication plans and contribute to the overall media mix

Work closely and collaboratively with the wider CDMO & Ecomerce Teams to drive all areas of L'Oréal's Ecommerce and Digital Transformation Strategy


Organised: You love a list and have strong planning and organisation skills – with the ability to re-prioritise as required.

Measured: We want to track the success of our campaigns and initiatives so projects must be able to show ROI.

Accurate: You have the ability to work to a high degree of accuracy and meet deadlines.

Entrepreneurial. Every day, you spot opportunities to drive growth for our brand and our customers, making sure the good name of our brand is always protected.

Creative: Whether it be in overcoming challenges or creating artwork for your channel, creativity is our back bone, and we love new ideas.

Proactive and Open: L’Oreal is for the pioneers, which means embracing new ideas, challenges and change with positivity and a hands on approach.

Teams are the new heroes: There is no better feeling than being part of a successful and dynamic team, so even if you are Superman or Wonder Woman, you recognise that teams are the real heroes.

Only Human: we all make mistakes, but you are not afraid of failure. You learn and show how the experience has helped the business learn for the future and benefitted all.

Ambitious: You crave success and L’Oréal is the ultimate place to achieve your dreams. We will support you all the way and make sure you have the support and development in place to help you succeed.

You. You are real. And you’re true to yourself. We cherish and celebrate diversity so you will feel right at home whoever you are.


Experience in digital media and competency in relevant digital tools (preferably Google Marketing platform)
Experience in Performance media strategies & analysis, whether from an agency, D2C or retailer.
Ability to inspire, motivate, coach and develop people
Organisation and prioritisation skills
Strong communication skills  (written and verbal)
Ability to translate complex technical information into that which can be easily understood
Strong technical skills
Good understanding of holistic media planning
Numerical and strong analytical skills
Experience in leading teams to achieve strong results
Strong presentation/communication skills with the ability to influence and inspire
Strong sensitivity to the beauty industry, product appreciation and an eye for aesthetics
Education to at least a degree level

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.