Función del empleo: Sales

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: London

País: United Kingdom

When you look at L’Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we’re well on our way to fulfilling our common purpose: to create beauty that moves the world.

By 2030 we want to capture over another 1 billion consumers around the world. How? By creating cosmetic products which meet the infinite diversity of consumers beauty needs and desires, and always through digital innovation. Not only that, but taking our sustainability goals seriously; moving us to a more inclusive and sustainable society, for every generation.

Our brands, dynamic culture, and always being our own challenger mean that we offer freedom and opportunity you won’t get anywhere else. 

If you want the Freedom to go Beyond, we’ll see you at L’Oréal.

As part of the Consumers Products Division, you’ll be playing a huge part in our mission: to democratize the best of beauty, and for us, beauty has to be sustainable.

We embrace and enhance emerging trends to create the most relevant and sustainable beauty products and experiences, making them accessible to each and everyone all around the world, thanks to the diversity of our brands and their communities.
Our Division has the world’s #1 beauty brand in L’Oréal Paris, the #1 makeup brand in Maybelline New York, the #1 natural brand in Garnier, as well as NYX Professional Make Up. Beyond our four iconic global brands, we have a unique brand portfolio including among others like Essie and Garnier.

We are looking for a Retailer and Business category manager on make up to join our Business Development team. This is a unique role which spans both internal and external responsibilities; building our internal strategy and partnering externally with our retail partners to bring this to life. 

You will


- Build the 1-3 year vision and strategy for the category based on deep shopper, consumer, customer and competitor insight and build action plans that optimize category growth. Working closely with CMI on consumer insights and marketing to share expertise on the total category dynamics.

- Based on the defined category strategy work in partnership with the head of category to build and implement the winning GTM strategy for CPD in the category, Including the channel strategy, distribution/assortment/space plan, pricing and promotion planning, exclusivity and differentiation. 

- Gain full and complete understanding of category performance, competitor dynamics, shopper behaviour, consumer insights and retailer strategies & priorities. This means working in close and continuous partnership with CMI and the external Kantar team. Also, a thorough understanding and constant use of Nielsen and retailer shopper databases

- Work collaboratively with the RGM manager   and head of category to contribute to the yearly valorisation strategy for the category to include post event analysis, pricing opportunities, mix strategies. Own the promotional golden rules of the category. 

- Work closely with the RBM to implement the GTM strategy and react accordingly to market changes. 


- Be responsible for the development relationship with our retail partners ensuring that we are growing the total category for the retailer and ensuring CPD win within this. This is done by being the category expert across shopper and consumer dynamics thereby landing projects with the retailer to enhance the experience that the beauty shopper receives and ultimately improving category performance 

- Embed BIC category expertise and ways of working, Focused on:
- Retailer category strategy: take the developed category strategy and tailor to be retailer centric. Identify and unlock projects for growth outside of standard RR process, agree this with the retailer and successfully land them
- Lead and land retailer specific projects e.g. eventing, O+O reinvention, shopper segmentation, research

- Lead regular category trade meetings: market updates (performance, consumer, shopper dynamics), RR proposal and follow ups, post RR analysis, project meetings. Build a clear contact strategy to ensure reliability with the retailer and the appropriate escalation support where required

- Be the internal expert of the shopper in the specific retailer and/or category – ensure continuous sharing of shopper data (from Kantar and retailer shopper databases where available) with the relevant internal teams to enhance our understanding of topline performance and build shopper driven action plans to address opportunities and challenges

You have

- The ability to manage multiple stakeholders with different needs and objectives where strong communication and presentation skills are essential.

- The skills required to effectively influence stakeholders and key functions outside of the direct category team.

- The ability to balance strategic planning vs. operational day to day.

- The ability to act autonomously to become a beauty market expert on all key fronts and a thought leader in the total division – shopper, consumer, brand, retailer – actively staying up-to-date on latest information and innovation in your field

- The ability to build strong relationships with the trade via expertise sharing, reliability and objectivity. Maintaining confidentiality where required 

- Be a thought leader with our retailers and internally – drive the future execution of the beauty category and CPD in our market O+O.

- To be action orientated – constant focus on ‘insight-in-to-action’

You show

Judgement: You can balance operational and strategic thinking, challenging the status quo and managing confrontation effectively. You cut quickly through complexity and ambiguity whilst also thinking sustainably and are future-oriented. You reduce complexity to get things done.

Resilience: You always demonstrate purpose and ownership mindset but manage your own energy well. You uphold positivity for others and persist, bouncing back when faced with obstacles. You step back at times and accept limits.  

Empathy: You cooperate and network effectively, creating genuine and trustful relationships with diverse people. You are sensitive to beauty and related emotions, always supporting others and showing benevolence. You understand and respect others’ feelings and motives.  

Learning Agility: You are a self-motivated learner, showing self-awareness and demonstrating openness and curiosity. You experiment and learn from mistakes and past experiences, always showing courage and stepping out of your comfort zone. You support the development of a learning culture.

You get

We put people development and learning at the heart of our business; we’ll help you master your role, develop your technical expertise and you’ll benefit from exceptional management and leadership programmes. From face-to-face workshops to our global online learning resources, you’re actively encouraged to embed learning into your daily life and are rewarded for continuous improvement. Don’t forget that every employee gets 3 Coursera credits; that means you can get qualifications from over 1000 universities from around the world, with thousands of courses to choose from.

Looking for a good work/life balance? With our new hybrid working scheme, you can take a flexible approach to work as well as benefit from early finishes on Fridays during the you can enjoy more time with your friends and family.

As any great employer should do, we make sure we look after your financial wellbeing. That’s why we have a great pension plan, profit share scheme and many more incentives to give you the security you deserve. We also put employee health and wellbeing at the front of everything we do; fully training employees as mental health ambassadors to support and educate ourselves further. There’s also the chance to enrol in medical and dental insurance, gym discounts, health check-ups and even yoga and Pilates classes to employees in all of our locations.

Oh, did we mention that as an employee you also get discount sales of up to 70% off throughout the year on our 36 brands? Plus, you also get the option to share that in our Friends and Family sales as well!

How we recruit

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.