Función del empleo: Marketing

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: Dubai

País: United Arab Emirates


JOB TITLE             Regional Retail Manager


COMPANY          L’Oréal                 FUNCTION          Regional Retail Manager


DIVISION             LUXE      BRANDS               Urban Decay


JOB LOCATION  LOREAL Dubai


JOB LEVEL            Mid-career


REPORTS TO       BDM


GENERAL DESCRIPTION To support the brand strategy by driving sales growth within my scope of retailers


 


POSITION DETAILS


Permanent    Temporary    Intern



  • DUTIES AND RESPONSIBILITIES 


- Lead and drive the responsible doors team to achieve retail target by delivering outstanding customer service


-Secures forecasts with retailers + roll out and to drive sell-in new launch/opening orders


- Make sure 100% stock on top sellers and novelties at any time, monitor optimal assortment/stock by door


-Daily follow-up on orders and expected delivery with customer care


-Monitor daily sales KPI’s  by door, plan action where needed


- Coordinate with retailers and marketing (PR / Digital) and Training on activations and events


- Business analysis: React on business opportunities (top 10 doors + incl. new doors) and drive for actions to maximize selling/sellout opportunity


- Consolidate customer’s responses, insights and feedback to brand team members. Initiate actions to drive sales


- Guarantee brand image by monitoring each door's quality and merchandising. Suggest any improvements needed to Retail Design team or Marketing


 


  • KNOWLEDGE AND EXPERIENCE   YSL Senior Retail Manager,  YSL & Armani  Retail Excellence Manager


 - Worked very closely over the years with the retailers to drive the business using building good relationships and using my experience to accelerate the improvement in the field


-Developed a strong understanding of the ME market and consumer, especially UAE


-Hands on approach to my business has helped me quickly identify how different activations/animations/launches/events etc play on the outcome and how to improve on them each time


 


  • SKILLS AND ABILITIES     -Building good relation with the retailers


-supporting the execution of the  marketing/brand strategy


-identifying and addressing how to improve the customer experience in our shops


-ability to coach teams on how to retain and build customer relationships,


-support teams in driving their business at POS; planning events, GWP, trainings, etc.


-communicating needs to the appropriate department to achieve the desired outcome


-monitoring daily SO and advising on action


  • STAKEHOLDERS


INTERNAL            Marketing , finance , customer care, Retail design


EXTERNAL           Chalhoub, Al Shaya KWT, GLF Doha


PERSONAL COMPENTENCIES      Positive energy, team spirit, detail oriented, self-motivated, results driven


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