Función Laboral: Retail - Operaciones
Tipo de contrato: Jornada Completa
Ubicación: Croatia - Zagreb
NYX Professional Makeup
named after the Greek goddess who ruled the night and symbolized beauty & power,
is known for high-quality, professional makeup at accessible prices.
NYX Professional Makeup is a must-have among beauty lovers and professional makeup artists.
The brand began with artistic inspiration, 1 single product & a vision.
L'Oréal Adria Ltd. is looking for:
NYX PROFESSIONAL MAKEUP AREA RESPONSIBLE (m/f)
This is an autonomous role requiring the selected candidate to show initiative and work under the strategic guidance of the retail manager and the brand management team.
Responsible for the image and presentation of the NYX brand and products in the assigned stores across Croatia
Supervising and leading merchandising, ordering and installation of POS materials, security stickers for products, employee image
Ensuring the standards for excellent customer service and quality customer care are being respected and followed strictly
Visiting the NYX Professional Makeup boutiques in Croatia on regular basis and identifying and suggesting solutions to improve sales and customer service
working on daily basis with store managers, store personnel and customers and identifying or resolving issues
Adapting store working schedules, personnel schedules, product animations, etc. to ensure the store can compete effectively in the local market
Anticipate and work towards preventing staffing needs / issues.
Collect data and analyze reports to inform decision-making team
Review historical operations data and reports to identify areas for improvement and innovation.
Propose solutions and plans for improving sales and profitability.
Respond to the daily operational needs of the stores – be the first point of contact for the store managers and personnel in case of operational issues.
ESSENTIAL SKILLS AND EXPERIENCE:
At least 2 years of work experience in a similar position
Retail sales and customer service experience
Experience in an in store environment – understanding of planograms, POS materials implementation
Knowledge of retail stores operational model; understanding of the way store personnel functions
Experience in area or regional retail responsibility is a plus
Experience with Makeup is a plus
Good communication and interpersonal skills
Ability to work under pressure
Sense of responsibility and ability to work autonomously
Confidence, drive and enthusiasm
Willingness to travel (at least 50% of field work)
Fluent in English
OUR CORE COMPETENCIES:
Create value and quality service - Focus on the actions that will deliver the greatest return on customer satisfaction and loyalty.
Partnerships - Build strong and enduring partnerships. Take appropriate risks and invent new ways of solving problems.
Empowerment - Get the best out of everyone in a fast paced environment. Develop the next generation of talent for the business.
Ready to take the challenge?
Apply by sending a CV until 28th of January 2018!
Only short listed candidates will be contacted. All applications will be treated in the strictest confidentiality.