Función Laboral: Retail - Operaciones

Tipo de contrato: Jornada Completa

Ubicación: Bundesweit

País: Germany

Regional Manager Travel Retail (w/m)

 

Arbeitsplatz Außendienst / Airport Stores, 70% Field time, 30% Office time

Vollzeit

 

WAS SIE ERWARTET

Responsible for net sales, retail sales & ranking in country. Manage & coach Regional trainers and BAs in achieving their sales objectives & ensure corporate objectives are achieved.  Ensure resources allocated are maximized & budget respected. Report and manage budget (consolidate sales report, competition information, trends, Bas activity, travel budget). Strengthen retailers’ partnership. Increase customer satisfaction: Set up Mystery Shopping action plan & ensure the roll out.

 

Key Responsibilities:

A.   SALES & IMAGE

     Regional Sell in &  Sell out

     Business Analysis

     Strategic retailer & shop staff relationships

     Negotiate additional spaces with retailers

     Maintain counter quality &  merchandising

     Maintain Budget

     Monitor stock

B.   MANAGEMENT

     Recruit &  integrate BAs

     Manage /motivate /evaluate &  coach teams

     Fanatise Bas to connect on Air L’Oréal Luxe.com

C.   REPORTING / ANALYSIS

     Provide analysis & assessments per shop / platform

     Consolidate whole sales, competition information, BAs activity

     Follow, analyze, review Mystery Shopping results & set up action plan

 

 

Key performance indicators:

A.   Sales performance  60%

     Regional sell-in & sell out target achievement

     Regional  ranking / Market share

B.   Team management  40%

     Regional Mystery Shopper results & evolution

     Regional  BA/ RT / Team leader turnover rate (measure integration success & quality of recruitment)

     E-learning : % of Bas connection / % of individual connection

C.   EVALUATION : twice a year

 

 

WAS SIE AUSZEICHNET

 Technical and professional competences required:

     Retail store management

     managing multiple freestanding retail store locations

     Demonstrated success in driving sales by leading and motivating a team

     Excellent business acumen and analysis skills

     Highly resourceful, flexible and ability to solve problems in a timely manner

     Ability to collaborate with various business partners effectively

     Strong written and verbal communication skills

     Ability to work independently, manage priorities and make effective decisions

     Ability to grasp home office initiatives and execute directives with minimal supervision

     Thorough knowledge of the competitive landscape and translates findings to positively impact business

     Excellent organizational and project management skills

 

Concrete Application of “L’Oreal competences” for the role:

     Acts/Leads with Human Sensitivity - Demonstrates respect, develops others, enriches team dynamics

     Interacts Effectively - Listens and communicates effectively, actively networks

     Manages Complexity - Reasons from multiple perspectives, makes decisions

     Achieves Results with Integrity - Conveys energy, focuses on results, acts with integrity

     Innovates - Shows curiosity, imagines creative solutions, promotes team creativity

     Demonstrates Entrepreneurship - Takes initiative, focuses on customers, improves business performance, develops a vision

     Displays Sensitivity to the “Métier” of L’Oréal - Focuses on quality, builds knowledge of the beauty business, understands beauty