Función del empleo: Training & Education

Tipo de puesto: Indefinido

Tipo de empleo: Jornada Completa

Localización: London

País: United Kingdom

Travel Retail L'Oreal Group Regional Trainer, UKI - 37.5 hours per week

When you love your work and the people you work with, amazing things happen… 


Freedom to go beyond, that’s the beauty of L’Oréal. 


Are you passionate about all things beauty? Do you love coaching people to achieve results? Then we would love to connect with you! 

Travel Retail are on the lookout for a regional trainer looking after our Beauty Advisory population across the airports within UKI with some international involved. Your mission is to deliver exceptional training to our population to ensure that any gaps in knowledge within the counters are bridged and to train any new starters on ways of working.

Training and Knowledge:

Should be able to travel across the region to deliver trainings & coaching sessions throughout the year based on a calendar validated with the HQ Retail & Education department.

•The RT should be able to understand & train BAS on all cosmetic categories (Fragrances, Skincare, Make-up & haircare) & all L’Oreal Travel retail brands.

•A very good category & products knowledge is required.

•The person should explain “how to apply make-up” it would be great to upskill BAs when applications will be possible on the shopfloor.

•The RT should be able to understand all Travel Retail business priorities given by the HQ, while being able to adapt them to local specificities with the RBM for the local trainings.

•The RT will provide customer centric trainings, infused with local PAX & local business insights to help BAS boost sell-out.

•A good knowledge of the local PAX, & a great business mindset & team spirit would be very helpful.

•Should know the competition & make fields feedbacks (on products, retail experience, trainings…) to upgrade retail education excellence.

•Should master the usage of powerpoint to adapt training contents provided by the Retail & Education department.

•Should be able to fully organize & animate either face-to-face & digital trainings for the region.

•Should be able to transmit with passion & generosity, while embodying perfectly the brands images.

•Should be digital driven. (able to use & animate BAs community on the L’Oreal Travel Retail e-learning platform)

•Should be able to follow education effectiveness & provide training reports to Retail & Education department



Should be able to provide efficient shopfloor one to one coaching to selected BAS, to upgrade the customer experience & to maximize sell-out.


  • Good command of the English Language
  • Good organizational and presentation skills 
  • Pedagogical skills 
  • Autonomy 
  • Being proactive
  • Dynamic 
  • Passionate about beauty 

Support And Development… 

  • Your induction will consist of regular training with your Area Manager, Education Mentor and Peers. From the beginning you will be set up online with induction modules across Retail Skills, Skin Care, Make-Up, Fragrance and Business/ Operations Management. Following this a full training induction will also be held in our beautiful head office in Hammersmith, London to support your success. 

  • You will attend quarterly team trainings where you will have an intro to all new launches, application techniques and get to play with all our new iconic products! 

  • You will have access to E-Learning modules where you can develop yourself, we will support your development with a best in the business experience. 

  • The future is yours! We will support your progression leading into an Area Manager or Head Office role. 


Benefits And Rewards…. 

  • Competitive Salary & Commission Scheme 

  • Access to 35 brands worth of products within our L’Oréal Staff Shop 

  • 30 days holiday (inclusive of BH’s) 

  • Discounted Dental Insurance 

  • Employee Referral Bonuses 

  • Additional support on Mental health and financial advice is also on offer 

  • Working for L’Oréal means you can be a part of our wider workforce to be a part of the sustainability journey we are on…L’Oréal for the future! #Beautythatmovestheworld 

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.