Función del empleo: Digital
Tipo de puesto: Permanent
Tipo de empleo: Full - Time
Localización: Jakarta
País: Indonesia
KEY JOB ACCOUNTABILITIES
Define and Enhance the Brand Social presence- In accordance with the Brand’s image, select the best platforms for social media presence, i.e. Facebook, Linkedin, Twitter, Instagram, etc…
- Create and implement Social Media Optimization (SMO) & Social Media Marketing campaigns across social media platforms
- In collaboration with Marketing, assist with the creation and presentation of Social Media strategy and integrated marketing campaigns based on customer social media analytical data
- Keep up to date on social media trends and best practices educating internal and external stakeholders
Interact with consumers- Interact with consumers in social media channels using social media management software and related tools, including forums
- Spokesperson of the brand on forums and social media: news, advice, sales assistance, etc…
- Participate in the development of real-time marketing content based on monitoring social media, flagging opportunities, and formulating plans with internal and external stakeholders
Plan and manage the brand online social activity - Monitor, maintain and strengthen consistent online brand identity
- Work cross-functionally to develop appropriate content, if required
- Manage the Social and Community component of digital marketing campaign
Provide internal stakeholders with detailed feedbacks - Produce social media listening and engagement reports for internal and external teams to fuel insight development
- Summarize insights and conversations to create actionable, operational reports that lead to optimization and efficiency in performance
- Analyze and report on social community trending (pre and post) promotional launches to key internal stakeholders to ensure optimal customer satisfaction
CRM project built up (planning)
REQUIREMENTS- Minimum 5 years of working experience as Performance Marketing or Digital Marketing
- Preferably coming from FMCG company
- Fluent in English
- Able to adapt in a fast-paced environment
- Deep understanding to operate digital tools (CRM, FBM, etc)
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