Función del empleo: Digital

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: Jakarta

País: Indonesia

KEY JOB ACCOUNTABILITIES

Define and Enhance the Brand Social presence

  • In accordance with the Brand’s image, select the best platforms for social media presence, i.e. Facebook, Linkedin, Twitter, Instagram, etc…
  • Create and implement Social Media Optimization (SMO) & Social Media Marketing campaigns across social media platforms
  • In collaboration with Marketing, assist with the creation and presentation of Social Media strategy and integrated marketing campaigns based on customer social media analytical data
  • Keep up to date on social media trends and best practices educating internal and external stakeholders

Interact with consumers

  • Interact with consumers in social media channels using social media management software and related tools, including forums
  • Spokesperson of the brand on forums and social media: news, advice, sales assistance, etc…
  • Participate in the development of real-time marketing content based on monitoring social media, flagging opportunities, and formulating plans with internal and external stakeholders

Plan and manage the brand online social activity
  • Monitor, maintain and strengthen consistent online brand identity
  • Work cross-functionally to develop appropriate content, if required
  • Manage the Social and Community component of digital marketing campaign

Provide internal stakeholders with detailed feedbacks 
  • Produce social media listening and engagement reports for internal and external teams to fuel insight development
  • Summarize insights and conversations to create actionable, operational reports that lead to optimization and efficiency in performance
  • Analyze and report on social community trending (pre and post) promotional launches to key internal stakeholders to ensure optimal customer satisfaction

CRM project built up (planning)


REQUIREMENTS
  • Minimum 5 years of working experience as Performance Marketing or Digital Marketing
  • Preferably coming from FMCG company
  • Fluent in English 
  • Able to adapt in a fast-paced environment
  • Deep understanding to operate digital tools (CRM, FBM, etc)

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