We are looking for a passionate trainer! Always looking for the new innovative solutions to transmit the brand values and teach the new skills.
You will be responsible for the training of all brands in the Luxury Division for Touristic Zones (Canary & Balearic Islands).
In this position, your mission will be to develop and coordinate Retail & Education transversal projects as well as conduct trainings for the clients on our brand portfolio, our products and retail experience & services.
Your responsibilities will be the following:
Manage training-related projects such as training data base, training analysis, blended learning projects
Participate in the development and customization of new training actions
Implement global or local training programs for clients and Beauty Advisors, prepare all the training materials, inspire and transmit the values of the brand during the trainings
Contribute to improve our products sell-out in line with brand strategy
Cooperate closely with marketing, commercial as well as international education teams
Required skills and abilities:
Academic degree: bachelor or master (business administration or similar)
Excellent presentation and communication skills, high level of empathy and capacity to transmit messages in a simple and engaging way
From 2 to 5 years of experience in retail & education
Understanding retail and focusing on excellent customer experience, capable to train and coach on selling & service
Capacity to propose and implement innovative training solutions
Analytical skills and organizational skills
Digital savvy and innovation driven
Self-driven, autonomous, well organized and able to manage high complexity
Capable to collaborate across functions
Ready to travel across the islands and Madrid
Fluent English, second foreign language will be an asset
Advanced level in Pack office