Función del empleo: Human Resources

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: Berkeley Heights, NJ

País: United States

Job Title:      Senior  Manager - HR Transformation (Operations) 

Function:        Human Resources 

Division:         Operations 

Location:        Berkeley Heights, NJ


Job Summary:  

The Change Management Lead is responsible for the people side of the L’Oréal USA’s Operations transformation which includes an upgrade to new HR systems as well as overall ways of working across all Operations Business. The focus is on changes and associated impacts to business processes, systems and technology, organization structure, culture and behavior.   

 Leveraging the approach and lessons learned from other countries, this position will play a key role in managing the change related aspects of the transformation in Operations (Plants/DCs).  Partnering with the global Operations OneHR Lead, U.S. Operations HR Teams and U.S. OneHR Core Team for the systems implementation, the Change Management Lead will create, adapt and execute the Change Management strategy and implementation plan that enables the realization of the program/project outcomes, while managing to scope and schedule. This will include, but is not limited to applying a proactive, flexible, and practical approach to manage the people, process, and technology changes.  

Key Responsibilities:   

  • Partner with U.S. OneHR Change lead to ensure consistency of tool roll out (i.e. messaging, tool updates, training etc.) 

  • Execute and, as needed, evolve the established change management strategy and integrated implementation plan to meet needs of the Manufacturing Plants and Distribution 

  • Coordinate across various functions such as Learning, Communications, OneHR Core Team, and IT to develop and implement solutions  

  • Work with IT to identify technological solutions that will work for each site (ie HR Kiosks, Laptops, systems access, email addresses, mobile scoping, etc) 

  • Build relationships at all levels of the organization to facilitate collaboration across business departments and functions  

  • As the transformation progresses, partner with the L’USA OneHR Change Lead to update the change impact assessment to identify how process, role and technology changes impact all stakeholders and maintain the stakeholder analysis 

  • Prepare and facilitate Change Management meetings to review and update integrated implementation plans and work on specific change deliverables  

  • Report Change Management activities on Transformation Program level and ensure their integration into the overall project plan  

  • Facilitate all communications and events to employees  

  • Conduct regular lessons learned and develop plans for sustainability 

  • Prepare change management presentations for Steering Committee, Change Management Updates, etc. 

  • Participate in weekly U.S. OneHR Team meetings  

  • Maintain Change Management KPI dashboard, evaluate metrics and present findings with actions plan  


Job Requirements: 

  • B.S./B.A. degree in Supply Chain, Business Administration, Organizational Development or a related field 

  • Minimum of 5-7 years of project / program management experience, preferably in large-scale programs with technology deployment and organization change aspects 

  • Aptitude for addressing the people side of process, role and system changes, helping all levels of employees through the various stages of the change curve 

  • High degree of executive maturity to be able to influence others 

  • Strong communication (verbal/written), negotiation, presentation, facilitation organization and interpersonal skills 

  • Must have a sense of urgency and results/service orientation with a high degree of flexibility, adaptability and responsiveness; ability to handle fast pace, multi-task and operate with ambiguity 

  • Ability to work with a minimal level of supervision and must have sound judgment and discretion handling sensitive human resources issues 

  • Experience in a global organization is an asset 

  • Experience in operations is a must 

  • 20-30% travel as needed, with majority within NY/NJ area 

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [email protected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.