Función Laboral: Operaciones

Tipo de contrato: Jornada Completa

Ubicación: UK - England - London, Hammersmith

País/Región: United Kingdom

Supply Planner – Professional Products Division


The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 32 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by crafting the cosmetic products that meet the infinite diversity of their beauty needs and dreams through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.

What are key highlights of this role?


We have an exciting opportunity for a strong candidate to join us in the role of Supply Planner for L’Oréal Professionel, Redken and Pureology brands in the Professional Products Division. Your objective will be managing short term and mid-term supply to support ambitious sales targets, whilst meeting service level and stock holding objectives. As a supply planner you will be at the centre of inventory and availability planning and will be instrumental in ensuring we meet our customer’s expectations.


  • Managing the availability of all finished goods and point of sale items for your brands in the UK and Ireland
  • Management of supply parameters in order to optimize stock, minimize costs and maximize service
  • Anticipate potential service issues, working with international teams and the DC to resolve issues
  • Lead critical path meetings with key stakeholders to ensure smooth execution of business animations
  • Communicate risks to the business, ensuring stakeholders have accurate and timely availability information
  • Compilation of KPI reports, animation of root cause analysis and action plans with business to improve KPIs
  • Work with sales and customer services to ensure customers have the correct master data
  • Suggest and implement improvements to our supply planning practices

What key skills are L’Oréal looking for?

  • Excellent analytical skills with attention to detail and advanced knowledge of Excel
  • Strong social skills in order to establish effective links internally and externally
  • Ability to work autonomously as well as in a team
  • Ability to reach mutually acceptable solutions to problems; level headed, able to manage and resolve issues under pressure
  • Confident managing complexity in a time pressured environment
  • A creative thinker and willing to challenge existing processes and propose solutions
  • Displays curiosity, highly driven and a willingness to learn


What will my Key Performance Indicators be?

  • Service Level
  • Stock Availability
  • Stock Value and Stock Quality: Total Stock £ ; Slow Moving and Obsolete %

What are L’Oréal’s key competencies?

  • Innovator
  • Strategist
  • Entrepreneur
  • Integrator
  • People Developer

What could L’Oréal offer me?

  • World class training and development
  • Excellent benefits including pension, profit share, product discounts and a competitive salary
  • Work with some of the biggest brands in the business, and the most passionate people in beauty.
  • The opportunity to lead change you want to see within the biggest beauty company in the world.

Potential next steps following this role

L’Oreal is focussed on talent development. You will be supported throughout your career by your colleagues, line manager and the HR team with regular reviews and clear expectations and objectives. If you meet these objectives, you can expect your career to progress to other roles in our head office or one of our distribution centres. Possible next steps include demand planning, launch manager, customer supply chain management or the opportunity to work in one of the other operating divisions.