Función del empleo: Sales & Business Development
Tipo de puesto: Permanent
Tipo de empleo: Full - Time
Localización: Johannesburg
País: South Africa
KEY JOB ACCOUNTABILITIES:
To train internal & shared staff on brand-related products services & retail systems
- Impersonate and transmit the values of the brand to the associates
- Develop creativity among KCR's and their teams, linked to new products
- Implement global or customized training programs for each store and/or staff members
- Participate in the development of new training actions
- Make quantitative feedback on our products sell -out
- Contribute to improve our products sell -out in line with brand strategy
- Keep an eye on competition and report information
- Manage training budget
- Manage and implement eventing
TRAINING MANAGEMENT:
Brand
- Bi-annual basic school for all new joiners- classroom
- On-boarding all new staff - in store
- On-going brand training to all staff - Kiehl's & Urban Decays' encyclopedia - in store & top door meetings
Campaign
- Briefing, as needed and tracking eg change your skin/ Recycle & Reward/Made Better /Loyalty Scheme
Product
- Quarterly New Product training - Cycle meeting & in-store
- Monthly core product refresher
TECHICAL AND PROFESSIONAL COMPETENCIES:
- Selling skills - Circle of service-Selective academy steps
- Link selling - cross selling
- In-store monitoring and coaching
- Beauty skills
- New skill training to support brand campaigns
EDUCATION AND EXPERIENCE:
- Bachelor's degree an advantage or relevant qualification
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