Función Laboral: Retail - Operaciones

Tipo de contrato: Jornada Completa

Ubicación: California - Los Angeles

País: USA


*Candidates must be eligible to work in the United States (work authorization permit, permanent resident, or U.S. Citizen)

*The position is based out of Los Angeles, CA.  No relocation assistance will be offered.

L'Oreal Travel Retail Americas is seeking to recruit a Giorgio Armani Cosmetics Brand Ambassador and Makeup Artist for Airports & Downtown stores, with a strong background in the beauty retail business.  The candidate must be incredibly people focused, being able to run make-up shows at the point of sales to animate the counter and motivate the teams. Excellent customer service and selling skills are a must, and the person should be able to deal with a diverse clientele and environment.

Candidate’s Profile:

  • Professional Make-up Artist, Licensed esthetician and/or at least 3 years of retail make-up experience (preferably in luxury environment)
  • General commercial and marketing understanding of the beauty retail environment
  • Effective oral and written communication skills in English and Mandarin including recommending and showcasing relevant products to customer(s)
  • Strong selling techniques and able to deliver superb customer service
  • Positive attitude and flexible approach
  • Must be agile and be proactive in anticipating changes
  •  Must be detail oriented and organized
  • Must have experience working in teams and have a strong team spirit

The Position Requires:

  • Be the Giorgio Armani Ambassador & Make up expert in the Americas continent
    • embody Giorgio Armani core value
    • generate a sales impact at point of sale
  • The position is based out of Los Angeles but must be able to:
    • travel 60-80% nationally or internationally
    • work weekends and holidays as required
  • A professional examination and diagnosis of customer’s skin and make-up needs/desired results 
  • Qualitative and quantitative reporting on animations conducted 
  • Ability to work on a computer with basic understanding of Microsoft Office
  • Ability to work well in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
  • Ability to lift up to 50 pounds on occasional to frequent basis
  • Ability to spend up to 100% of work time standing or moving about the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking, and/or reaching on a frequent basis.
  • Full time position hired through Oasis agency 

Main Responsibilities:

  • Increase awareness of brand values and create strong brand loyalty 
  • Conduct make-up applications on customers using Giorgio Armani products and services, explaining Brand rituals, benefits & techniques, recommend a routine (including skincare), and close the sale.
  • Provide outstanding customer service to customers, following company & retailer standards and procedures.
  • Build solid relationships with retail partner management and selling teams
  • Execute and complete travel agenda established by superiors
  • Anticipate travel documentation (visa or work permits) and obtain information of travel agenda (contact information, schedules, etc)
  • Handle travel expense account
  • Training the Beauty Advisors in Giorgio Armani make-up techniques when at point of sale (through demonstration on customers or coaching)
  • Motivate, coach & increase the excitement & engagement of the sales team
  • Achieve individual & collective sales targets (Event, daily or monthly / Productivity is key)
  • Reporting following each animation/trip
  • Verify product merchandizing & counter image (clean, tidy and welcoming selling area)
  • Liaise with marketing and training teams in order to implement and improve the animation plan, the coaching plan and all marketing initiatives.
  • Media appearances, PR events, Make up shows and interviews as requested
  • He or she will attend Paris and Milan top selective trainings.


  • 5 days a week including weekends (2 days off from Monday to Wednesday - to be determined based on confirmed monthly agenda)
  • Shift: To be determined based on confirmed weekly-monthly agenda

Compensation and Benefits:

  • Base salary plus bonus based on performance
  • Health benefits for employee (Medical, Vision & Dental)
  • Life insurance ($10K paid by company – option to purchase additional)
  • Long Term disability
  • Paid vacations