Función del empleo: Digital

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: Jersey City, NJ

País: United States

      Technical Product Manager, Clarisonic App

 

Responsibilities and essential job functions include but are not limited to the following:

Product Definition & Value

  • Contributes innovative business capabilities and customer features informed by technology trends and business strategy to the product or service roadmap
  • Supports translation of customer experience and business strategy requirements into technical requirements
  • Provides technical consultation and direction to stakeholders
  • Creates and monitors acceptance criteria for non-functional requirements including performance, scalability, resilience, usability, accessibility, security, and business continuity
  • Collaborates with peer technology teams to align to high-level solution architecture
  • Represents customer experience context to engineering teams
  • Creates acceptance criteria/requirements to align with customer, business, and technical strategy goals
  • Supports prioritization of backlog
  • Brings new technology trends and innovative products/features to the team

Analysis & KPIs

  • Analyzes data and uses results to justify product decisions and apply key learnings
  • Assists in the definition of product health and performance metrics and dashboard/reporting requirements, and KPIs to measure performance against feature goals
  • Defines detailed opportunities to improve feature performance and overall product health using data
  • Facilitates and manages ongoing improvements to product performance

Leadership & Communication

  • Partners with engineering teams to apply knowledge/expertise in refining technical requirements, and understands technical debt and non-functional features to prioritize appropriately
  • Builds effective relationships with engineering teams across Starbucks Technology
  • Understands business issues and communicates ramifications of technical options
  • Drives for the elimination of ambiguity in feature criteria and goals
  • Presents solution options/recommendations clearly and persuasively to support business stakeholder decisions
  • Influences & supports teams across Starbucks Technology, with business partners, and with third-party vendors and resolves many issues independently
  • Supports team members and peers in learning technical skills and business acumen

Product Planning & Delivery

  • Identifies and documents technical tradeoffs as well as dependencies and constraints
  • Supports alignment across neighbor Starbucks Technology teams
  • Performs validation of feature against stated goals; facilitates user review/acceptance testing
  • Manages the elimination of blocking issues during development
  • Works with cross-functional engineering teams on feature sizing and delivery planning
  • Practices iterative, agile development and is knowledgeable in agile methodologies and tools

Summary of Experience

  • Relevant functional/business process experience - 4 years
  • Product definition, measurement, and analysis experience - 4 years
  • Enterprise services product management or ownership experience - 4 years

Basic Qualifications

  • Ability to influence and gain the support of key stakeholders
  • Experience developing clear, thorough user stories and acceptance criteria that drive effective solution development anchored in customer experience
  • Ability to apply business metrics to define and measure performance of product decisions
  • Understanding of the system architecture and design concepts behind complex, enterprise-class software solutions at high transaction volumes
  • Ability to design future-proof solutions with an eye towards future use cases, scalability, and maintainability.
  • Experience with system development methodologies used throughout the full project lifecycle
  • Ability to root out ambiguity
  • Ability to build consensus across a diverse group of stakeholders
  • Consistent use of strong verbal and written communication skills to influence outcomes
  • Ability to balance multiple priorities and meet deadlines

Preferred Qualifications

  • Experience with Service Oriented Architectures (SOA), microservices, and REST API
  • Familiarity with Agile or lean delivery practices
  • Experience in a Scrum Product Owner role
  • High-level understanding of scalable distributed systems and cloud-based technologies
  • BS in Computer Science, a related field, or equivalent practical experience

 

Please note: This job description does not list all duties of the job. Employees may be asked by management to perform other duties. The employer has the right to revise this job description at any time.

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email USApplicationAccommodation@support.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.

 



We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email USApplicationAccommodation@support.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.

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