Función del empleo: Retail Corporate

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: London

País: United Kingdom

Urban Decay Store Manager

‘Make-up is about self-expression. It’s not about covering your flaws, but showing the world who you are’

– Wende Zomnir (Founding Partner)

Urban Decay is beauty with an edge, embodying an avant-garde attitude to our products and beauty. We want to captivate and empower women and men with products that stand out. If you love make up and luxury, we are what you’re looking for.

This is an incredible opportunity to run an Urban Decay boutique, applying your strong business acumen and creativity to your business model resulting in the delivery of results. You are a dynamic self-starter and are experienced in leading and developing a team as well as the operational aspects of running a freestanding store.

You demonstrate agility and resilience with your proven experience working in a fast-paced retail environment. Passionate about exceptional service you inspire and drive your team to shared success while offering a world class experience for our diverse customer base.

You’ll have the opportunity to attend Urban Decay training and education as well as benefit from L’Oréal learning opportunities so you can development yourself within your role, opening up career paths such as becoming an Retail Education Executive or Area Manager in the future.

Mission : To lead and to drive the team to achieve flagship/store business objectives.

To be successful you have…

  • Excellent business acumen including sales analysis, inventory management and organising staffing

  • Proven success achieving sales targets and taking accountability of store/counter targets while leading a team to achieve and exceed their targets

  • Passion for artistry and the ability to apply this to a high level

  • Develop and coach the team to perform at the best of their ability and work on their personal development resulting in excellent retention

  • Be confident in offering regular and immediate performance-based feedback to the team as well as carrying out annual appraisals and developing your team to achieve their optimum 

  • Experience delivering retail events as well as the initiative to create events to drive your business in the community and store

  • Proficient in Microsoft Office applications

  • Embrace digital business tools and be an ambassador for these within your team

  • Attend education and training and then train your team in the relevant subject

  • Identify business strengths at store level and use initiative to coordinate with retail and training team for actions to maximise selling opportunities

  • Devise retention strategies for the individuals on counter

  • Develop positive relationships with the community and head office.

  • Be a brand ambassador with your attitude, eventing and on-brand grooming.

  • Convey passion and master storytelling to our clients

  • Connect with our clients by providing good solutions and after sales/clienteling.

  • Familiar with the operational aspects of a freestanding store

  • Ability to work flexibility during retail hours, which is likely to include evenings, weekends and holidays (except Christmas day).

Working with us, you will be at the heart of our ambition to win over another 1 billion consumers and offer the best in beauty to everyone on the planet. You’ll have the opportunity to learn new skills through our unique training and development programmes, as well as receiving a competitive salary package and excellent benefits, including amazing discounts across the L’Oréal portfolio.