Domaine: Commerce & Business Development

Type d‘emploi: Temps plein

Ville: UK - England - Greater London

Pays/Région: United Kingdom

Account Manager, L’Oréal Professionnel



The world leader in cosmetics, L’Oréal is present in 130 countries on five continents. Our 32 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition by 2020 is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and dreams through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.

Would you like to be a part of the adventure?

L’Oréal Professionnel works in partnership with L’Oréal Professionnel salons to help hairdressers to dream, excel and succeed. Hair is the fashion accessory of today, worn every single day to reflect the personality of the individual, as important to the total look as any item of catwalk clothing. Everything we do reflects this passionate interpretation - from our stimulating live shows, our partnership with Central Saint Martin’s College of Art & Design, to our seasonal colour collections.

You will manage an account base of existing and competitor salons, building long term relationships and executing the commercial plans of the Division in order to achieve and exceed defined revenue, growth, promotional and distribution objectives.


Key Responsibilities

  • You will work to a structured, logical journey plan, ensuring that all existing and prospect customers are visited on a monthly basis
  • You will achieve targets set by Area Manager
  • You will win new business
  • You will originate, agree and implement promotional and marketing activity designed to generate sales growth and meet brand objectives
  • You will actively communicate and sell technical training and events work with Technical Consultants
  • You will respond quickly and effectively to customer requests
  • You will network with colleagues across the Professional Products Division to share ideas and practices
  • You will ensure customer files are maintained as well as complete all required administration in a timely and accurate manner
  • You will accurately enter orders into the system
  • You will maintain an up to date knowledge of the market and customers to ensure effective market intelligence
  • You will obtain payment in line with company credit terms



You will build positive relationships with salons and hairdressers on the area, maintaining a close relationship with existing salons and creating a partnership with conquest salons. You will have close contact with fellow members of your team and your Area Manager. You will also work closely with your Technical Consultant and have contact with employees from the other Professional Products brands on your territory.

Preferred Qualifications

  • A structured sales background, with a proven track record is essential
  • Drive to achieve results
  • Exposure to consultative selling
  • Presents confidently and demonstrates the ability to convince others
  • Listens and interacts effectively with different social styles
  • Communicates clearly and concisely
  • Builds effective relationships
  • Passionate about achieving objectives, able to adjust priorities, manage time, follow up on actions
  • Takes responsibility beyond scope of role
  • Actively looks for new solutions, creates new ideas
  • Develops a multi-perspective analysis of problems
  • Is aware of and takes responsibility for implications of decisions


L’Oréal Competencies


  • Innovates
  • Demonstrates entrepreneurship
  • Act & leads with human sensitivity
  • Manages complexity
  • Achieves results with integrity
  • Interacts effectively
  • Displays sensitivity to the métier


What could L’Oréal offer me?

  • World class training and development
  • Excellent benefits including pension, profit share and product discounts and a competitive salary
  • Work with some of the biggest brands in the business, and the most passionate people in beauty.
  • The opportunity to lead change you want to see within the biggest cosmetics company in the world.