Job Title: Assistant Manager, Content Adaptation & GenAi Excellence

Division: CDMO

Location: Hudson Yards, New York City

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L’Oréal, our Digital team is an opportunity to be at the center of L'Oréal's digital transformation. We are determined to be pioneers in the new beauty tech world, and by incorporating digital into everything that we do, we are creating a better relationship with our consumers. When beauty and tech collide, the impossible can happen! Come join our dynamic team!

Job Summary:

As the Assistant Manager of Content for L’Oréal USA’s Content Adaptation Factory, you will be instrumental in managing and optimizing the effectiveness of the Factory and LUSA's content adaptation and performance across all divisions. This role requires a dynamic individual who excels in project management, a creatively critical and data-driven eye, and stakeholder collaboration. You will lead content adaptation and innovation initiatives, leverage creative intelligence, and deliver impactful insights to drive business objectives. Your expertise will guide cross-functional teams in adopting best-in-class content practices and technologies that enhance the consumer experience across digital platforms.

Key Responsibilities

1. Project Management:

• Oversee end-to-end delivery of content adaptation projects, ensuring they are executed on time, within budget, and aligned with strategic objectives.
• Manage project timelines, resources, and communication to ensure smooth operations within the Content Factory.
• Coordinate with internal teams (brand, e-commerce, data) and external agencies to align efforts and meet KPIs.
• Identify and implement process improvements to enhance efficiency and scalability.

2. Content Optimization & Creative Intelligence:

• Help execute roadmaps to optimize content performance and drive measurable business results.
• Leverage learnings from data-driven insights to enhance the content and online customer journey through maximizing engagement and business KPIs.
• Integrate creative intelligence tools (Vidmob, Vizit, etc) and technologies to uncover content trends and deliver actionable insights.

3. Data Analysis & Reporting:

• Analyze performance metrics to evaluate the success of content initiatives and identify opportunities for improvement.
• Synthesize test results into clear, actionable recommendations for key stakeholders across divisions and global teams.
• Track the impact of content optimization efforts on key business metrics.

4. Stakeholder Management:

• Support Content Factory change management initiatives to ensure successful adoption of new processes, technologies, and frameworks across divisions.
• Champion a culture of continuous improvement and innovation within the Content Factory.
• Serve as a liaison between divisional and global teams, ensuring alignment on content Content Factory strategy and execution.
• Build strong relationships with internal teams and external partners to facilitate collaboration.
• Become a subject matter expert, providing guidance on content best practices and digital/Social/eCommerce trends.

5. Digital Expertise:

• Stay up to date on emerging technologies, platforms, and tools to enhance content adaptation capabilities.
• Drive efficiency improvements through automation and the adoption of cutting-edge technologies.

What We Are Looking For:

Required Qualifications:

• Bachelor’s degree in marketing, business, communications, or a related field.
• 2-4 years of experience in content creation, project management, or digital marketing.
• Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
• Excellent communication, presentation, and interpersonal skills to collaborate effectively across a matrixed organization.
• Proven ability to analyze data and translate insights into actionable strategies.
• Familiarity with creative intelligence tools, testing platforms, and content management systems.
• Knowledge of content marketing principles and best practices for digital platforms (e.g., social media, email, e-commerce).
• Tech-savvy with a passion for innovation and a consumer-centric mindset.

As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Additional Benefits Information As Follows:

• Salary Range [New York]: $84,500-$120,400 base salary (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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