Domaine: Autres

Type d‘emploi: Temps plein

Ville: Florida - St. Petersburg

Pays: USA

SalonCentric, a subsidiary of L’Oréal USA, is the premiere distributor in the United States of salon professional products. Through its hundreds of stores, national field sales force and sub-distribution network, SalonCentric promotes the finest professional beauty brands and educates stylists on the latest products and trends.


POSITION:                Credit Analyst / Credit Processing 

DEPARTMENT:       Credit

REPORTS TO:         A/R Supervisor / Director Credit & Control

LOCATION:              St. Petersburg, FL

 

Job Summary:

Process credits due to customers in accordance with SAP guidelines in a timely manner.  Provides analytical support for credit risk management and month-end reporting to corporate management when requested.  Works closely with Customer Service on adjustments to be processed.  Partner with DC on providing support when requested to research root cause.  Take incoming customer calls, processing credit card payments.  Works closely with customer on payments to be processed.  Maintains strong professional relationships with customer.

 

Position Responsibilities: 

  • Review and analyze the credit requests ensuring accuracy of adjustment to be processed.   
  • Ensures coding of credit processing is in alignment with SAP guidelines and reporting structure. 
  • Processes customer credit card payments in a timely manner and in accordance with SAP training. 
  • Interfaces with Customer Service, Credit Analysts, Cash Application Analysts, Distribution Centers, Pricing, to resolve customer issues timely regarding credits to be processed. 
 

Requirements:

  • Minimum 2 years demonstrated credit, collection or accounts receivable experience and customer service.
  • High school education or GED required.
  • Proficient computer skills using Microsoft Windows, Excel and Outlook
  • Strong analytical skills and problem solving ability required.
  • Able to handle difficult situations with diplomacy, tact and professionalism
  • Able to work in a very fast paced environment and meet deadlines
  • Possess effective interpersonal, oral and written communication skills.
 

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