Domaine: Systèmes & Technologies de l'Information

Type d‘emploi: Temps plein

Ville: California - El Segundo

Pays: USA

Job Title: Director of Infrastructure (US)

Company: L’Oréal USA

Group: Americas Infrastructure Group

Location: El Segundo, California

 

SUMMARY

  • Report directly to the AVP of IT Infrastructure (US)
  • The role requires a passion and expertise in IT operations, managing uptime and delivering world class service to the L’Oréal business which will include but not limited to the following L’Oréal brands; Urban Decay, NYX and Clarisonic
  • Responsible for guiding, building and evaluating a team that are located in multiple physical locations
  • Provide encouragement to team members, including communicating team goals and identifying areas for new training within the Urban Decay, NYX and Clarisonic west coast locations.
  • Work with the L’Oréal Americas Zone to ensure compliance with the general IT strategies and procedures.
  • Provide 1st and 2nd level infrastructure support. Other support will be provided at the Americas Zone level
  • Strong analytical business skills, technical competence, communication and leadership skills
  • Experience with multi-tasking and capable of resolving complex problems

 

Key Responsibilities

  • Managing at least ten or more employees within the department to include hiring, coaching, training, directing and prioritizing work and evaluating job performance
  • Success of overall operations, effectiveness and efficiency of all infrastructure (Systems Administration, Network LAN/WAN Operations and Level 2/Level 3 Service Desk/Desktop Support) of several key locations of L’Oréal which includes NYX, Urban Decay and Clarisonic
  • Outstanding individual leadership and team building skills across diverse backgrounds, experience levels and distributed work sites
  • Implement IT plan according to the IT Americas Zone and corporate strategy
  • Participate in the development and review of IT budgets and ensures they comply with stated business goals, guidelines, and objectives.
  • Oversee the execution of IT tasks on achievements and ensure conversion of IT systems to established standards
  • Manage daily IT infrastructure operations to ensure high availability and data center monitoring
  • Communicate up and out on all IT issues. Keep all levels of management informed on progress
  • Authorize and oversee the deployment, monitoring, maintenance and support of all hardware, software, networking and telecommunications systems
  • Ability to travel to support team operations


Requirements

  • BS in Computer Science, Information Technology
  • Minimum 12+ years of IT experience with 6 years of management experience preferred with experience in a multi-office environment
  • Strong leadership, communication, critical thinking and organization skills.
  • Strong attention to detail, making and keeping commitments
  • Solid technical background in a broad range of Microsoft-based IT disciplines, including infrastructure and architecture, server, storage, network, project management and user support.
  • Experience with Windows servers, VMware, SAN, Active Directory, LAN/WAN, network routers and switches.
  • Excellent written and oral communication skills, ability to present ideas in user-friendly language.
  • Self-motivated and directed, with the ability to effectively prioritize and execute tasks.
  • Manage global IT assets including software and hardware, including full lifecycle management
  • Ability to work independently with little supervision

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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