Domaine: Commercial & Retail

Type d‘emploi: Temps plein

Ville: London - Hammersmith

Pays: United Kingdom

E-Retail Manager – Lancôme & Clarisonic


The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 32 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.  Our brands are leaders in beauty, and we are looking for you to lead the change you want to see in L’Oréal.

What are key highlights of this role?


As an E-Retail Manager, you will create and lead the brand E-Retail strategy, steering and supporting the commercial team to plan, manage and execute E-Retail growth plans and continuously raise the bar in the digital space with our retail partners.  You will also be responsible for managing the Pure Player accounts, using best practices from your account management as well as your digital expertise to upskill the sales and marketing teams on key levers and winning formulae for E-Retail.




  • Be the expert in E-Retail, nurturing close relationships with our retailers, international teams and within the brand to lead the E-Retail strategy, brand growth and to be best beauty partner to work with online
  • Be ‘Brilliant at Basics’, driving the more technical elements with our retailers to ensure the brand is winning at search, has strong visibility, enhanced content, activities and is at the forefront of trends
  • Account Management of Pure Players and reviewing any new online business opportunities
  • Strong collaboration with the National Accounts team to provide recommendations to drive e-Retail growth across all retailers, building holistic e-Retail plan of the brand, with distinct retailer strategies
  • Ensure clear forecasting, trending and reporting for E-Retail; flagging weekly risks and opportunities to Senior Management. Tracking and reporting against KPI’s
  • Use industry tools, internal and retailer data to provide analysis, ROI and insights to the brand
  • Enhance processes within the brand at local and international level to ensure seamless E-Retail execution
  • Lead projects and activities that will create a point of difference for our Retailers, driving traffic to their website and market share gains for the brand



What key skills are L’Oréal looking for?


  • Previous e-Commerce experience essential, with ability to demonstrate driving online growth
  • Strong influencer, can lead and inspire others
  • Ability to build solid relationships, both internally and with external partners
  • Strategic mindset – Has to translate and drive brand digital vision
  • Highly numerate, with experience in a fast paced commercial environment
  • Passion and curiosity for online retail, continuously seeking new opportunities and at the forefront of the ever changing digital landscape


What are L’Oréal’s key competencies?


  • Demonstrates entrepreneurship
  • Manages Complexity
  • Achieves results with integrity
  • Acts/Leads with human sensitivity
  • Displays sensitivity to the métier
  • Interacts effectively
  • Innovates



What could L’Oréal offer me?


  • World class training and development
  • Excellent benefits including pension, profit share and product discounts and a competitive salary
  • Work with some of the biggest brands in the business, and the most passionate people in beauty.
  • The opportunity to lead change you want to see within the biggest beauty company in the world.