Fonction professionnelle: Retail Field

Type de poste: Permanent

Type de contrat: Full - Time

Site: Taipei

Pays: Taiwan

Mission: Improve our sell-out in line with Brand/ distribution channel strategy by training and developing Beauty Adviser mainly at POS on brand, product, service and retail competencies. Fostering POS efficiency in collaboration with sell-out management teams.

70% time minimum on the field.

- Rolls-out global or customized training programs for each store and/or staff member, in cooperation with the retail business manager or retail director/Head of Retail and Area Manager, which can include 1:1, digital, POS training:

• Develops beauty adviser knowledge and competencies in one to one using coaching approaches
• Supports new BAs in on boarding phase
• Animates a community of BA to foster learning
• Participates to learning material /tools design and adaptation
• Impersonates and transmits the values of the brand and service attitude
• Stays up to date with competition knowledge ( products, learning methods, services, innovations)
• Masters POS system, system affinity and experience

- Contributes to sell out & retail efficiency

• Follows up ROI of learning actions vs sell out and build on going improvement
• Monitors budgets.

• Directly contributes to the POS selling activity during peak periods
• Contributes to improve sell out, providing regular feedbacks to Retail management teams

 

-Main KPIs 


Productivity: IPT/AUS
NPS/ MS Score
Conversion rate



Preferred Qualification:


Make up coaching skills, Coaching skills.




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