Fonction professionnelle:

Type de poste: Permanent

Type de contrat: Full - Time

Site:

Pays: United States

Job Title:            Sales and Training Coordinator

Division:             L’OREAL Luxe

Reports to:         Sales and Training Executive

Location:            Remote

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as IT Cosmetics, Lancôme, Yves Saint Laurent and Giorgio Armani.

What You Will Do:

This role is a true hands-on selling and training position. As a Sales and Training Coordinator and “Brand Ambassador” you must achieve and exceed retail sales plans in an assigned market, through events, focus days and training of retailer associates, management and IT Cosmetics freelancers. Support and execute all brand initiatives. Ensure all merchandising updates are completed in a timely manner and inventory levels are in place to support growth at store level.

The Sales and Training Coordinator will be responsible for:

  • Achieving monthly, quarterly and annual sales goals, as assigned
  • Accept responsibility for your retail goals and adjust strategy in partnership with your supervisor according to performance and achievement within each retailer
  • Monitor ranking and competitive retail performance and report findings to your Sales and Training Executive
  • Strong in store presence; lead by example through selling and training.
  • Scheduling, planning and execution of trainings, focus days, events, and brand initiatives at store level
  • Based on the changing needs of the business, Sales and Training Coordinators may participate in Digital Workstreams as required by Sales and Training Executive and Regional Sales Director

Training:

  • Train all retailer staff, management and freelancers
  • Inspire staff to sell the brand even when you are not in the store
  • Facilitate market trainings in partnership with your Sales and Training Executive seasonally to introduce new launch products
  • Prepare and plan for all trainings using education department approved tools and guides
  • Participate and lead Grand Openings
  • Track all trainings and complete all training documents and recap and report results to the Sales and Training Executive

Management:

  • Weekly business review with your Sales and Training Executive
  • Partner with Sales and Training Executive to come up with additional strategies to achieve sales goals
  • Develop, in partnership with Sales and Training Executive, a call cycle/calendar by 15th of each month and provide schedule to Sales and Training Executive
  • Monitor appointment bookings prior to events
  • Approve freelance hours in a timely manner and track to ensure proper usage of budget
  • Directly responsible for recruitment, management and training of freelance
  • Review and monitor performance of freelancers weekly
  • In partnership with your Sales and Training Executive, make changes in personnel when- necessary based on performance
  • Maintain gondola quality and merchandising per best practice protocols
  • Sales and Training Coordinator should plan on being in store a minimum of 5 days each week, with 1/2 office day per week
  • Complete all reporting in a timely manner (freelance tracker, expense tracker, time sheets, etc.)

Communication:

  • Communicate with Sales and Training Executive consistently throughout the business week
  • Communicate at least once monthly with all stores within territory to review objectives vs. performance
  • Inform the store team of all seasonal marketing activity well in advance to ensure proper set-up and preparation

Budgets:

  • Manage and adhere to all freelance and T&L budgets
  • Adhere to all company rules and regulations pertaining to T&L

What We Are Looking For:

Required Qualifications:

  • Bachelor's degree and / or equal experience in the cosmetics industry preferred
  • High School Diploma required
  • 1 to 2 years of management experience required
  • Minimum 5 years sales experience, cosmetics experience preferred
  • Goal driven with an ability to multi-task
  • Must be creative and resourceful for events
  • Must be creative in training of product knowledge and motivation of daily/weekly objectives
  • Strong interpersonal, organizational, and communication skills
  • Enthusiastic, friendly, positive energy
  • Exceptional customer service skills

What’s In It For You:

  • Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
  • Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
  • Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
  • Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
  • Employee Resource Groups (Think Tanks and Innovation Squads)
  • Access to Mental Health & Wellness Programs


We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [email protected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.

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