Fonction professionnelle: Others

Type de poste: Permanent

Type de contrat: Full - Time

Site: Tokyo

Pays: Japan

Job Description

* Create Proposal based on analysis VOC(Voice of Customer) and other data at cosmetic company to imrove service&Product
* Create Report both of Japanese and English
  • Resource: VOC, Voice on SNS, Purchase data,  web related Data(Google Analytics etc.)
  • Tool: VOC system, Data mining tool, SAP, Order management system etc.
  • Monthly Report(to Top Management, Division Managers),  Various report by brand needs
* Share the info and proposal to all kinds of stake holder(management, brand manager, marketing manager) at meeting.
* Facilitator of meeting, project

 Must Have Aspects

* Minimum 3 years experience in customer voice deal/ analysis experience (including marketing purpose)
* Minimum 2 years experience in cosmetic business included B to C business
* Microsoft MS Application, Excel, Access, Power Point Skill at least Intermediate Level
* Japanese native speaker
* English Skill

Preferred Qualification

* Experience for statistical analysis 
* Experience at Cosmetic Company
* Experience at Contact Center
* SNS monitoring tool

Please submit your resume in both Japanese and English
 

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