Fonction professionnelle: Corporate Affairs & Engagement

Type de poste: Permanent

Type de contrat: Full - Time

Site: London

Pays: United Kingdom

When you look at L’Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we’re well on our way to fulfilling our common purpose: to create beauty that moves the world.

By 2030 we want to capture over another 1 billion consumers around the world. How? By creating cosmetic products which meet the infinite diversity of consumers beauty needs and desires, and always through digital innovation. Not only that, but taking our sustainability goals seriously; moving us to a more inclusive and sustainable society, for every generation.

Our brands, dynamic culture, and always being our own challenger mean that we offer freedom and opportunity you won’t get anywhere else. 

If you want the Freedom to go Beyond, we’ll see you at L’Oréal.

In the Professional Products Division, our mission is to support hairdressers and develop the hair industry sustainably, while benefiting all. We’re the founding Division for the L’Oréal group, having history more than 110 years ago. 

Here, you’ll be constantly looking to create connections between our brands, professionals and consumers in every market. Our mission is to always reinvent professional beauty and lead the digital transformation of our industry with a customer-centric approach. 

Thanks to our 6 global brands like Kerestase, Redken and Pureology, and 3 local brands across the world, we provide professionals and consumers with better, safer and more sustainable professional haircare, experiences and services.

You will

The Communications Director is responsible for building and protecting the reputation of the division, brands and in turn, the L’Oréal Group as a whole, across multiple audiences.  
The role will develop and lead the execution of internal and external communications strategies for the division, in the UK and Ireland, ensuring alignment with PPD global, L’Oréal Group and local Corporate agendas. 
The Director owns and oversees the Division’s proactive media engagement (beauty consumer/trade), client engagement, divisional internal communications, trade body engagement and contributes to brand CSR partnerships. 
The Communications Director will devise a multi-stakeholder strategy for Divisional topics such as PPD UKI Sustainability Hairstylists for the Future programme, DEI and Beauty Tech, amongst others. Collaborating with the Digital and Innovation team, the Communications Director (supported by the Communications Manager) will strategize positive earned media campaigns and paid campaigns across Trade media partners in the Professional Beauty space. The position will work closely with the Corporate Affairs & Engagement team, contributing to the market's editorial agenda and collaborating to leverage Group and Divisional activity. 
The Communications Director will manage relevant internal and external stakeholders and represent the Division where necessary, in alignment with the Corporate Affairs & Engagement team. The position will act as a policy lead, collaborating closely with Corporate Affairs, to highlight industry opportunities and challenges. This role will represent the division and Group on a number of trade associations, working in partnership with the associations to champion the interests of the Professional Beauty Industry. 
Responsible for protecting the reputation of the Division and brands, the Communications Director will lead on all issues management, acting as the go-to advisor across brands and divisional teams. With a view to mitigate risk, this role will be responsible for putting processes and upskilling in place in alignment with Corporate and Group policies. The Director will also be responsible for reviewing and advising on brand communication, marketing materials and partnerships in alignment with Group policies and practices, advising on actions required in response to local market sensitivity and relevancy.  
Reporting to and working closely with the Division’s Managing Director and supporting other senior Divisional stakeholders, the Communications Director will draft speeches, briefing documents, oversee profiling, event scripting and other briefings as required. 
The Communications Director will also support the Division’s charity partners and PPD brands with Brand Cause partnerships in alignment with the Group vision.  

You have

Experience with Trade Body engagement and an understanding of Public Affairs is an advantage  
Hands on experience managing issues and crises
Experienced stakeholder manager across a range of audiences 
Solid hands-on media relations experience, adept at creating compelling narratives 
Experience in driving both external and internal communications strategies 
Ability to influence at all levels with impact 
Excellent copywriting skills 
In-house experience in a matrixed organisation an advantage 
An understanding of CSR programmes 

You show

Ambition: You anticipate, think and dream big, demonstrating a high level of aspiration. You are self-driven and show proactivity, especially when seeing problems as challenges. You thrive for exceptional performance.

Judgement: You can balance operational and strategic thinking, challenging the status quo and managing confrontation effectively. You cut quickly through complexity and ambiguity whilst also thinking sustainably and are future-oriented. You reduce complexity to get things done.

Resilience: You always demonstrate purpose and ownership mindset but manage your own energy well. You uphold positivity for others and persist, bouncing back when faced with obstacles. You step back at times and accept limits.  

Empathy: You cooperate and network effectively, creating genuine and trustful relationships with diverse people. You are sensitive to beauty and related emotions, always supporting others and showing benevolence. You understand and respect others’ feelings and motives.  

Learning Agility: You are a self-motivated learner, showing self-awareness and demonstrating openness and curiosity. You experiment and learn from mistakes and past experiences, always showing courage and stepping out of your comfort zone. You support the development of a learning culture.

You get

We put people development and learning at the heart of our business; we’ll help you master your role, develop your technical expertise and you’ll benefit from exceptional management and leadership programmes. From face-to-face workshops to our global online learning resources, you’re actively encouraged to embed learning into your daily life and are rewarded for continuous improvement. Don’t forget that every employee gets 3 Coursera credits; that means you can get qualifications from over 1000 universities from around the world, with thousands of courses to choose from.

Looking for a good work/life balance? With our new hybrid working scheme, you can take a flexible approach to work as well as benefit from early finishes on Fridays during the you can enjoy more time with your friends and family.

As any great employer should do, we make sure we look after your financial wellbeing. That’s why we have a great pension plan, profit share scheme and many more incentives to give you the security you deserve. We also put employee health and wellbeing at the front of everything we do; fully training employees as mental health ambassadors to support and educate ourselves further. There’s also the chance to enrol in medical and dental insurance, gym discounts, health check-ups and even yoga and Pilates classes to employees in all of our locations.

Oh, did we mention that as an employee you also get discount sales of up to 70% off throughout the year on our 36 brands? Plus, you also get the option to share that in our Friends and Family sales as well!

How we recruit

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.