The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 36 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2030 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005. Our brands are leaders in beauty, and we are looking for you to lead the change you want to see in L’Oréal.
Corporate Affairs Manager in the Corporate Affairs Team
Purpose of your role:
The Head of Corporate Communications is a key role within the UK and Ireland subsidiary of the L’Oréal Group. Reporting into the Corporate Affairs Director, the Corporate Affairs Manager will lead the development,
delivery and management of our public affairs activity and stakeholder engagement plans, with the
purpose of building and protecting L’Oréal’s reputation in the UK and Ireland.
•You’ll be a multi-faceted professional, a brilliant organiser and communicator, natural problem solver and relationship builder. You’re proactive and hands-on, with a drive and determination to succeed. You’re confident building relationships at all levels, with the project skills and resilience to deliver.
•You’re calm under pressure, act with integrity and discretion, and appreciate how integral reputation is to growth. Your bias for action means you thrive in fast-paced, high-pressure environment.
Your key job accountabilities:
•Develop and implement stakeholder engagement and public affairs plans, designed to build and protect L’Oréal’s reputation in the UK and Ireland
•Build and maintain effective relationships with key stakeholders including MPs, Ministers, advisers, special interest groups and think tanks, strengthen existing relationships with corporate programme, community and charity partners
•Manage the day-to-day operation of the PA function, including:
•create and maintain comprehensive stakeholder mapping and engagement trackers
•develop and maintain all PA assets, including position papers
•tailor existing external messages and assets for a PA audience
•co-ordinate the PA steering committee, updating associated trackers, issuing monitoring and reporting
•act as key point of contact with L’Oréal global public affairs teams
•key point of contact with our external PA agency
•Political and policy monitoring and analysis of issues that directly impact our reputation. This includes sourcing, collating and analysing information, with support from our external agency, alerting the business and providing internal guidance as required. Specialist functions such as HR, tax, legal, Scientific Regulatory teams will continue to lead on the policy topics not directly related to reputation, with potential guidance from this role
•Proactively identify new opportunities for stakeholder engagement to support L’Oréal UK and Ireland’s objectives as well as maximising existing corporate commitments, partnerships and programmes to build and protect our reputation
•Provide counsel, written and oral briefings to internal stakeholders including the L’Oréal UK and Ireland National Chairman, Country Manager and other senior executives
•Produce high quality written materials for senior executives including briefings, speeches and presentations. Draft and coordinate (with the help of an external agency) submissions to Parliamentary and government consultations as required
•Represent L’Oréal with stakeholders in the UK and Ireland to promote and protect reputation, acting as the key contact for stakeholders
•Support engagement with trade association and other 3rd party groups to help strengthen our corporate reputation as required
•Oversee the management and delivery of LUKI’s community and charity partner activities and commitments
•Ensure effective story telling of our public affairs and charity-led activities in partnership with the internal and external communications managers.
Organised: You love a list and have strong planning and organisation skills – with the ability to re-prioritise as required.
Measured: We want to track the success of our campaigns and initiatives so projects must be able to show ROI.
Accurate: You have the ability to work to a high degree of accuracy and meet deadlines.
Entrepreneurial. Every day, you spot opportunities to drive growth for our brand and our customers, making sure the good name of our brand is always protected.
Super creative: Whether it be in overcoming challenges or creating artwork for your channel, creativity is our back bone, and we love new ideas.
Proactive and Open: L’Oreal is for the pioneers, which means embracing new ideas, challenges and change with positivity and a hands on approach.
Teams are the new heroes: There is no better feeling than being part of a successful and dynamic team, so even if you are Superman or Wonder Woman, you recognise that teams are the real heroes.
Only Human: we all make mistakes, but you are not afraid of failure. You learn and show how the experience has helped the business learn for the future and benefitted all.
Ambitious: You crave success and L’Oréal is the ultimate place to achieve your dreams. We will support you all the way and make sure you have the support and development in place to help you succeed.
You. You are real. And you’re true to yourself. We cherish and celebrate diversity so you will feel right at home whoever you are.
•Significant public affairs and stakeholder management experience
•Experience of delivering effective stakeholder engagement programmes
•Political knowledge: Knowledge of the political process in the UK, understanding of Westminster and Whitehall
•Information gathering and interpreting: take on board and understand reams of new information.
•Keep abreast of ever-changing political developments and advise senior staff of the implications for the organisation
•Ability to communicate and influence at a strategic level to senior leaders
•Strong relationship building skills with the ability to build effective networks
•Excellent written and verbal communications: able to write concise briefings and position papers, as well as give presentations internally and externally
•Ability to work autonomously; a self-starter with a high degree of reactivity and positive mind-set is an essential requirement of the role
•Excellent organisation and prioritisation skills – able to work to deadlines and manage time and projects in a flexible manner, ability to manage competing priorities
•Experience working in, or alongside, corporate affairs or communications functions and integrating public affairs within broader communications strategies.