Fonction professionnelle: Finance & Controlling

Type de poste: Permanent

Type de contrat: Full - Time

Site: Dubai

Pays: United Arab Emirates

JOB TITLE             Credit Controller

COMPANY          L’OREAL             

FUNCTION          Operations 

JOB LOCATION  DUBAI – UAE with travel needs to countries

REPORTS TO       Credit Manager

NO. DIRECT REPORTS      Direct: 1               Indirect: 1


The Credit controller position is responsible for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the credit worthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses. The Credit Controller is responsible for not only reviewing credit applications from new customers, but also monitoring current customers to see if their credit levels should be re-examined

Due to the nature of our internal Structure, Credit Controller is bound to manager with great collaboration spirit, the commercial division – do market visits, organize workshops to reinforce the credit understanding to commercial department


             Process credit applications from new customers

             Contact customers regarding overdue accounts and determine reasons for non-payment

             Issue payment commitment letters

             Conduct trade and bank reference checks

             Establish credit limits based on credit criteria

             Maintain records of credit reviews and document reasons for credit limits granted

             Monitor credit usage by existing customers

             Monitor financial and credit condition of customers

             Review existing credit limits at regular intervals

             Provide credit information to third parties upon request

             Issue credit hold notifications

             Issue dunning letters to overdue accounts

             Recommend that accounts be shifted to a collection agency

             Process small claims court complaints

             Recommend bad debt write-offs

             Maintain accurate records about interactions with customers

             Streamlining and framing internal processes


             3  to 5 Years’ experience in finance / credit

             Experience in managing monthly targets

             Experience on KPI’s management

             Preferably from consulting background


             Business and negotiation skills

             Analytical skills

             Team management

             Distributor management skills is an added value

             Strong communication

             Collaborative mind set

             flexible hands on mentality

Commercial, finance, supply chain, customers,



-              Cross function : Supply chain , finance

-              Training and development teams


-              Retailers , Buyer , Store manager ,


-              Dynamic , very motivated , soft skilled , encourage collaboration , working with teams