Fonction professionnelle: Sales & Business Development

Type de poste: Permanent

Type de contrat: Full - Time

Site: San Antonio, TX

Pays: United States

Title: Manager – Key Account (HEB)

Team: L’Oreal Paris – Strategic Food

Reports to:  Customer Team Leader, Strategic Food

Mission and Defining Characteristics:

  • Full execution and optimization of sales fundamentals in order to gain share profitably at their account
  • Member of Brand Sales team specific customer in field
  • Category ownership for specific customer
  • Category expert for the full Brand portfolio and competitive products at a specific customer
  • Works with and collaborates with CDMs and BAs

Main Tasks:

Customer Developer

  • Drive a customer-centric omnichannel approach and build a strong relationship with all relevant stakeholders at customer for category
  • Analyze and define the growth levers relevant to customer with specific focus on the shopper so selling is through shopper insights. Manage GTN and deductions.
  • Propose and align the Brand Sales customer strategy with CBVP
  • Expected to attend planogram room 3x per year during set up and through entire process for annual refresh and for any special projects that may come up throughout the year
    • Ensure that all new items are brought into distribution while maintaining L’Oreal active products
    • Implement corporate direction for positioning in planogram
    • Work with CDM’s to understand product rankings of both L’Oreal products and competitive standings

Team Manager

  • Help develop more junior team members (e.g., CDM, BA)
  • Drive the business as customer leader, by collaborating with multifunctional team and animating peer functions: marketing, supply chain, finance, category development

Category Owner

  • Drive category strategy agenda created by BBD as well as influence BBD with respect to what is needed to win in alignment with with Brand priorities for customer
  • Engage multifunctional support for strategy implementation and 360 growth levers for category, including CRM

Results Driver

  • Build and achieve the omnichannel customer plan and results for category based on category strategy as lead seller
  • Track sales and forecasting and proactively derive actions in alignment with CBVP to address gaps and opportunities
  • Work on eComm objectives and grow e-share of business for category


  • Minimum 3 years’ experience in a customer-facing role
  • Proven knowledge of retailer strategies and objectives
  • Ideally located in the Austin, Houston, San Antonio area (HEB headquarters accessible)
  • Strong knowledge of customer strategy and key levers as well as competitors
  • Deep knowledge of beauty and personal care, specifically for given category

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.