Title:  Manager – Market Measurement

Reports To:   AVP – Market Measurement, Market Intelligence Team

Location: 10 Hudson Yards, New York, NY

Division: Corporate, CDMO

Department: CDMO - Market Intelligence Team (MI), within the Consumer Function (CF)

WHO WE ARE:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

CDMO: The Corporate Digital and Marketing Office mission is to put the consumer at the heart of L’Oréal’s business and drive digital innovation. As a force for L’Oréal’s innovation, CDMO delivers the best consumer experiences, drives new marketing models, and spearheads new digital capabilities to futureproof the group’s business.

The Department: The Market Intelligence Team (MI) with the CDMO Consumer Function plays a vital role in empowering data-driven decision making at L'Oréal. MI uses a wide variety of research techniques and tools to track and forecast the beauty landscape. As a business partner, the team leverages insights (data-based) pertaining to the consumer, shopper and market to aid in category go-to-market strategies for our divisions. We pride ourselves on our collaborative spirit, analytical rigor, and passion for the beauty industry.

Job Summary: L'Oréal is searching for a highly motivated, analytically driven, and collaborative individual to join our dynamic Market Measurement team. In this role, you will be a key partner to LUSA divisions and business product categories, providing critical insights and support through robust market analysis, forecasting, and reporting. The person will have the vision, structured thinking and business savvy to help syndicated data be implemented as a competitive advantage for the organization. Qualities to be possessed by the candidate include: able to work and thrive in a fast-paced environment, possess a passion for beauty, and experience in the field of market research, particularly with syndicated data and systems.

What You Will Learn:

• Lead Measurement & Analysis for a LUSA Division/Category (TBD on Placement Specifics):
  1. Own reporting and forecasting initiatives for a division’s beauty market, effectively managing the complexities of diverse selling models including traditional retail and e-commerce (1P & 3P).
  2. Develop insightful analyses and deliver actionable recommendations that drive strategic decision-making and anticipate market shifts.
  3. Masterfully integrate data from various sources (syndicated data, consumer panels, digital analytics, etc.) to uncover impactful insights. 
  4. Will be a lead on a key beauty product category [Skin, Makeup, Hair, or Fragrance]
  5. Responsible for the data quality and cleanliness of our syndicated databases
• Project Management & Stakeholder Engagement:
  1. Expertly manage multiple, often concurrent, projects with competing deadlines, ensuring timely and high-quality deliverables.
  2. Confidently communicate complex information (both in oral communication, written, and through presentation visualization) to diverse audiences, including senior leadership, in a clear and compelling manner.
  3. Cultivate and manage strong relationships with key vendor partners, maximizing the value of these partnerships.
• Continuous Improvement & Innovation:
  1. Proactively identify opportunities to enhance existing processes and introduce new methodologies that elevate the team's analytical capabilities.
  2. Maintain a pulse on emerging trends and innovations within the market research landscape, particularly related to the beauty industry.

What We Are Looking For:

• Education: Bachelor’s degree required, ideally in business or statistics
• Experience: 5-7 years of experience in syndicated market research, ideally within the beauty industry. Marketing or Brand Management experience preferred.  
• Technical Skills:
  1. Advanced proficiency in Excel, PowerPoint and syndicated data analysis, particularly NIQ (NielsenIQ) Discover (or comparable platforms) and consumer panel data
  2. Experience with Kline, Euromonitor, e-commerce analytics, and social listening tools is highly desirable.
  3. Proficient in data visualization tools and techniques to effectively communicate insights

Key Job Competencies:

• Exceptional Analytical Skills: Ability to synthesize large datasets, identify trends, and translate data into actionable business recommendations.
• Strong Project Management: Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Excellent Communication Skills: Confident presenter and communicator, both written and verbal, with the ability to effectively tailor messages to diverse audiences, including senior leadership.
• Interpersonal Savvy & Emotional Intelligence: Adept at building strong relationships, navigating sensitive situations with diplomacy and empathy. Works effectively with others with professionalism and kindness.
• Passion for Beauty & Growth Mindset: Genuine interest in the beauty industry with a desire to continuously learn and develop expertise within the field.

• Understanding for Beauty: The interconnectivity of core classes of trade; Mass, Prestige & Professional for Makeup, Skin and Hair 

L'Oreal Competencies:

• Acts/Leads with Human Sensitivity - Demonstrates respect, develops others, enriches team dynamics
• Interacts Effectively - Listens and communicates effectively, actively networks
• Manages Complexity - Reasons from multiple perspectives, makes decisions
• Achieves Results with Integrity - Conveys energy, focuses on results, acts with integrity
• Innovates - Shows curiosity, imagines creative solutions, promotes team creativity
• Demonstrates Entrepreneurship - Takes initiative, focuses on customers, improves business performance, develops a vision
• Displays Sensitivity to the “Métier” of L’Oréal - Focuses on quality, builds knowledge of the beauty business, understands beauty

As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Additional Benefits Information As Follows:

• Salary Range [New York]: $98,400-$140,200 base salary (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)  

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home) 
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)  
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)  
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)  
• Employee Resource Groups (Think Tanks and Innovation Squads)  
• Access to Mental Health & Wellness Programs   

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time. 

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.