Domaine: Opérations

Type d‘emploi: Temps plein

Ville: New York - New York

Pays/Région: USA

Job Title: National Account Manager (HSN)

Division: Multi-Cultural Beauty

HSN NAM Job Description – MCB

Job Responsibilities:

·         Handle all day-to-day communication with HSN.

·         Drive overall process with HSN.

·         Lead the entirety of planning for all visits working with both ops and marketing – maintaining project and visit timelines.

·         Plan product assortments for visits (host mentions, on-air chyron, etc) and write shows.

·         Develop merchandising plan with HSN.

·         Determine which assets are needed for each show.

·         Project managing and orchestration of the marketing for all visits including supporting assets (B&As, testimonial video, benefit slides, animations, etc) ensuring marketing and creative are delivering.

·         Work with Lisa and marketing on preparing on-air presentations/demonstrations.

·         Lead prop initiatives.

·         Plan asks for HSN marketing support for visits including e-blasts, banners, promos, social, etc. Work with e-comm team to execute. Work with marketing to ensure we are properly promoting our visits through PR, social and web marketing for each visit.

·         Identify, outline and provide product claims and benefits for both shows and supporting assets.

·         Work with marketing for input/recommendations on how to best market product assortment.

·         Pull daily and monthly HSN sales and analyze trends planning off-air support to drive sales.

·         Books glam team and travel for hair styling/Lisa’s makeup. Write POs for payment.

·         Selects and books models for live shows. Schedules model calls at HSN.

·         Sets products up in HSN B2B system – spec sheets.

·         HSN Operations Support

o   Bi-weekly meetings (Cabretta, Inv Management, Packaging, DP & MSL) reviewing proposals:

§  Ordering of HSN items for visits, autoship and replenishment

§  Product delivery timelines

o   PO and shipping management of all HSN orders

§  Send QA samples and host samples

§  Work with Cranbury customer service team and finance to validate pricing on every PO


·         Minimum 3 years’ experience in a customer-facing role

·         Proven knowledge of retailer strategies and objectives

·         Strong knowledge of customer strategy and key levers as well as competitors

·         Deep knowledge of beauty and personal care, specifically for given category

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.