Domaine: Commerce & Business Development

Type d‘emploi: Temps plein

Ville: DKI Jakarta - Jakarta

Pays: Indonesia

  • The Operational Key Account Manager will be responsible for Operational and Analytical Account Management for one or more assigned accounts. The position will be the interface between the Key account(s) and the Organization and drive optimized service delivery, customer value/ satisfaction and continuous improvement. 


  • Interact closely with the assigned KAM to ensure compliance at all levels.


  • Negotiate with assigned accounts, distribution center and store in the regions to resolve issues while maintaining highest standard of business relationship.


  • Being the first to market with assigned account, quoting markets trends/updates and notifications that will affect the day to day operation of the account needs


  • Identify any service failures (assigned accounts), requirements and improvements and bring them forward to the organization at the national level and keep KAM informed and analyze regional/national implementation


  • Manage sales target achievement and Sales operational team in regions, maximizing availability – visibility and image in store level to achieve excellence execution