Fonction professionnelle: Operations

Type de poste: Permanent

Type de contrat: Full - Time


Pays: Mexico

L'Oréal San Luis Potosí site

We are seeking an experienced qualitative and quantitative professional to join our Quality operations team. As responsible of the team, you will be leading and performing activities that will guide your team into assuring our products' quality standards. This role is highly collaborative and requires someone possessing strategic thinking, excellent analytical and communication skills all with a passion for consumer centricity.


  • At least 6 years of relevant experience in qualitative product testing, microbiology, and cosmetic / pharmaceutical industry
  • BS or Master’s in Chemical engineering or similar
  • Proven ability to lead teams of 5+ people
  • Methodological mindset to test new ideas and work towards valid results.
  • Proven ability to manage external suppliers and ensure top value and performance for organization
  • Strong English conversation level is required

Job Responsibilities

  • Lead the implementation of strategic budget management always assuring best use of laboratory's equipment.
  • In partnership with Quality Manager, initiate, develop, execute and analyze best practices of safety for laboratory's performance, and make actionable recommendations that impact product development for future launches and meet business strategies.

  • Guide and support team members in creating succinct reports highlighting key insights that can be translated into compelling actionable recommendations.
  • Identify and implement new, forward thinking evaluation techniques and methodologies for our clients' (Production Department) needs.
  • Maintain and grow our providers, looking for innovative approaches so laboratory's equipment can be held with the highest quality standard.
  • Utilize the existing digital tools, such as online communities, influence panels, etc, to identify and/or complement study results for an enhanced research learning.
  • Leadership within cross functional teams; collaborate with the team to seamlessly integrate and extract qualitative insights with quantitative findings.
  • Lead and assure your team's development according to Learning and Transformation strategies and trainings.
  • Lead, implement and assure the compliance of ISO, COFEPRIS, COEPRIS and L'Oréal standards.
  • Implement and assure metrology, packaging quality control, microbiology best practices according to our Quality standard.

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.